Delia D Gaines
Houston, TX77083
Cell 281-***-****
*************@*****.***
______________________________________________________________________________
PROFESSIONAL & ENERGETIC
SUMMARY
Collectively 15 years of professional experience in Office Administration and Management. Strengths include planning, organizing, scheduling and coordination of personnel, projects, special assignments and company resources. Proficiencies include Microsoft Word, Excel, Access and SAP 3.0 and 4.6.
OBJECTIVE
To obtain a career assignment that will allow me the opportunity to utilize my education, skills, and experience as a supportive member of your team; And, to acquire maximum knowledge of the field and training of new opportunity. I desire to demonstrate accurate performance and consistency.
WORK EXPERIENCE
May 2001 – Feb 2010
ConocoPhillips
Position: Administrative Assistant
Responsibilities:
• Provide high quality Administrative Support
• Proficiently utilized various computer programs
• Direct all Incoming calls and Answer inquiries
• Maintain Incoming & Outgoing Mail
• Timesheet\Vacation Tracking
• Maintain internal & external contacts
• Office supply inventory control
• Prepare Memorandums and Letters
• Coordinate Travel Arrangements
• Fax, Scan documents
• Follow Oral/Written instructions
• Coordinate group events
• Manage, Track, & Process Payment of Invoices
• Coordinates and arranges meetings
Achievements:
-Became the first point of contact for the Clean Products and O&S (Optimization & Strategy) managers
-Responsible for providing general support to S&TA Department.
-Liaison for two departments within ConocoPhillips- Clean Products Trading.
-Updating computer programs.
-Regularly updating the group’s personal contact information
Nov. 1997 - April 2000
Silver & Associates, Inc.
Position: Staff Admin/Payroll Assistant
Responsibilities:
Answered high volume of phone calls, assisted with rules, payroll, and procedures; Setup and updated employees and vendors; prepared monthly report for the City Of Houston (50–100 people); invoiced and assisted with weekly payroll, test employees for future employment, created and updated standard forms and documents, and assisted when/where needed.
Achievements:
Started as a secretary, became the Administrator for the company (within a year). Duties included Opening and closing the office, creating/distributing payroll checks and testing employees for future employment.
March 1996 – Nov 1997
Miller-Tech Computer Solution Doctor, Inc.
Position: Secretary\Office Manager
Responsibilities:
Answered high volume of calls, filing, opened/sorted incoming mail, typed proposals, sent/tracked past due invoices, performed computer testing, Accounting on Peachtree 2.0 and other clerical duties.
Achievements:
I started as the office secretary, promoted to owner\computer tech assistant.
EDUCATION
Barclay College, School of Business Administration
Sacramento, California
Secretarial/Word Processing -Certification 1990