SysAdmin

Ed Wunsch

Centennial, CO. *****

303-***-****

*******@**********.***

SKILLS SUMMARY

- MIS Manager: manufacturing plant.

- Server/Domain Administrator: Windows 2003/2000/NT4, Novell, Ubuntu Linux.

- Exchange Administrator for Fortune 100 firm and manufacturer HQ.

- WIntel systems support, Disaster Recovery in Fortune 100 phone/data center.

- MS Mgmt Info Systems, Computer Science Minor.

EMPLOYMENT

UNICIRCUIT, MIS Manager/Server/Desktop Support, 2007-08

- Windows 2003, 2000 Server, Exchange 2003, NT, XP, 2000 Pro, Linux, Watchguard firewall, DMZ and IP phone support for

manufacturing HQ/plant. Responsible for servers, DNS, DHCP, antivirus, firewall, VPN, spam filter,

SQL server and industry-specific databases in 24/7 production environment. Desktop support for 100 users.

TKC COMMUNICATIONS, Technical Support, 2005-2007

- Supported federal government department on Exchange 2003 in mixed Windows 2000/2003 environment.

- Help desk support uning HEAT for nationwide user community.

INDEPENDENT CONSULTANT, 2003-2005.

- Supported medical/insurance startup use of Windows Server 2003, Exchange 2003, VPNs, MS-Office,

specialized medical software, laptops and desktops.

- Design/build/support for AMD-64 dual-boot Windows Server 2003/XP using multiple SATA HDs.

- Small-scale support of XP, anti-virus, spyware removal solutions.

- Completed MCSA/MCSE Windows 2003 course sequence with 4.0 GPA.

TIAA-CREF, EXCHANGE ADMINISTRATOR, 2000-2003

- Supported 6500 users in 25 US cities.

- Disaster Recovery - primary support for corporate Microsoft Exchange environment.

- Migrated entire Denver Exchange user community (1300 users) to new

hardware/software and new logical site with no data/service loss in a 24/365 financial services environment.

- Late shift 2nd and 3rd level support person for corporate e-mail.

- Supported NT4, Windows 2000, Microsoft Exchange 5.5 on Compaq G1, G2 and G3 servers.

- Installed and configured Hitachi FDDI SAN connections for Windows 2000 servers.

- Veritas BackupExec transitioning to TSM utilized for data backup and restores.

- Double-Take administration for WAN data replication to DR Exchange servers.

- Anti-virus response team member: maintained 3 anti-virus programs (Norton, McAFee, Trend Micro) for the enterprise.

- Successfully fought off multiple virus attacks, especially Nimda, ILoveYou.

- Phasing in Blackberry server support.

- Terminal Server on XP Pro desktops for remote server management.

TIAA-CREF, SERVER MANAGEMENT, 1998-2003.

- Corporate NT domain administrator, 1999-2003.

- Disaster Recovery Team - Administered 100 Novell, NT 4 servers.

- Backup administrator for Internet, Intranet and Training NT/IIS servers.

- Installed first NetWare 4.11 server.

- Compaq, HP and IBM server hardware and OS installations, modifications, upgrades and support..

TIAA-CREF, END-USER/DESKTOP SUPPORT, 1994-1997.

- Supported phone-center/data center/back office areas during growth from 25 to 1300 users.

- Supported PC desktop hardware/software, mainframe connectivity in Denver and to NYC.

- Administered Novell 3.x, NT4, ArcServe, 3270 emulation, imaging, and in-house software support.

- Developed new Excel spreadsheets used corporate-wide and on web site.

- Ran successful Windows95 hardware/software rollout.

- Won 3 service awards for client support in one year.

INDEPENDENT CONSULTANT, 1993-1994.

LAN administration:

- MCI:Hardware/software installations, configurations, troubleshooting and support for 150+ software developers

and end-users of OS/2, DOS, Windows 3.11, TCP/IP, Notes and MVS on multi-server Novell 4.01 over Ethernet.

PC Programming:

- Developed/installed Paradox reporting system for Computer trainers.

- Designed/programmed/installed Excel macro 43-file GL Journal front- end for technical publisher.

SENIOR CONSULTANT, Berger & Co., 1989 - 1993.

EDUCATION

- MCSE/MCSA - Windows 2003 classes completed ACC, 2005.

- PMI Project Mgmt Class, 2003.

- TIAA-CREF Active Directory Migration class, 2003.

- MCP, NT4, 2000.

- MS in Management Information Systems, Computer Science Minor, SIU-Edwardsville.

- BA in Philosophy/HIstory, St. Louis University.

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