Manager Customer Service
Resume:
CYNTHIA VASSALLO
PO BOX ****
L A J O L L A, C A
***************@**.***
PROFILE:
I am seeking an executve directr positon in fndraising, event management and administaton where I can
utlize my extnsive background and successfl tack record producing and managing fndraisers and major
events. I hold exceptonal references provided upon request.
WORK EXPERIENCE:
Promises2Kids ~ Founded as the Child Abuse Prevention Foundation, San Diego, CA
Executive to CEO/Events Manager
February 2011Current
Provides daily operational support to the CEO and the Board of Directors, as well as the Promises2Kids
staff, to implement and achieve annual fundraising goals. Events Manager in charge of Summer Gala
to include: budget control, fundraising, silent auction, entertainment, social media, marketing, and ticket
sales. Provides support to Promises2Kids team in additional fundraising campaigns throughout the year.
ADDITIONAL
RESPONSIBILITIES:
Ability to communicate with all levels of Philanthropic supporters
Advanced proficiency in computer skills including the entire MS Office programs including
Outlook, MS Word, PowerPoint,
Excel, internet communication programs, computer software programs and Raiser's Edge.
Excellent organizational and interpersonal communications skills
Attends all Board of Directors meetings, responsible for coordinating all meetings, materials
and notes, and updating Board website
Ability to work independently, demonstrate initiative and to complete tasks assigned and report
on assignments with rigid attention to detail
Ability to work under pressure and independently, set priorities and meet deadlines
Ability to handle sensitive information with confdentiality, diplomacy and tact
Produce high-quality work and follow through on all projects
Event Manager for Major Fundraisers
Maintain tracking reports that monitor each event’s objectives, duties and timelines.
NON-PROFIT
EXPERIENCE:
International Children's Cancer Foundation - Board member, Chair of Fundraising
Promises2Kids Executive/ Event Manager
Livestrong Challenge - Organizer, Coordinator
Cathedral Catholic High School - Fundraising, Chairperson for 3 years
Childhelp, USA - Fundraising, Chairperson
All Hallows Academy- Board member for 10 years, President, Vice President, Advisor
Winston Acadmey - Fundraising
San Diego Opera - Board Member, Fundraising, Sponsor
Saint Germain Auxiliary - Fundraising
United Way - Fundraising, Chairperson
Mexico – Presidential Election – Offcial Observer in Election for Mexico 2000. Responsible for
State of Guerrero and Morelos, South of Mexico City
SKILLS:
High level of initiative, enthusiasm, diplomacy, organizational skills and rigid attention to detail
Excellent oral and written communication skills necessary to provide excellent customer service
in-person, via the telephone and/or through email with high professionalism
Ability to manage multiple projects with high expectations for quality
Ability and experience in handling marketing staff and large groups of volunteers for events and
office functions
Ability to work independently exercising sound judgment, decision-making and problem-solving
skills
Proven ability to successfully handle multiple projects and meet critical deadlines
Proven success in fundraising and development of events
Years of experience in events supervision
Extensive experience working for non-proft organizations
E D U C A T I O N :
San Diego State University, San Diego, CA 1979 ~ 1980
BA, Business and Merchandising, Minor in Marketing
Kappa Alpha Theta, National Sorority
University of Nevada, Reno, Nevada 1976 ~ 1979
Corona del Mar High School, Newport Beach, CA
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