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Manager Customer Service

Location:
La Jolla, CA, 92038
Salary:
$50,000.
Posted:
August 29, 2012

Contact this candidate

Resume:

CYNTHIA VASSALLO

PO BOX ****

L A J O L L A, C A

* * * * *

858-***-****

wgcbzx@r.postjobfree.com

PROFILE:

I am seeking an executve directr positon in fndraising, event management and administaton where I can

utlize my extnsive background and successfl tack record producing and managing fndraisers and major

events. I hold exceptonal references provided upon request.

WORK EXPERIENCE:

Promises2Kids ~ Founded as the Child Abuse Prevention Foundation, San Diego, CA

Executive to CEO/Events Manager

February 2011Current

Provides daily operational support to the CEO and the Board of Directors, as well as the Promises2Kids

staff, to implement and achieve annual fundraising goals. Events Manager in charge of Summer Gala

to include: budget control, fundraising, silent auction, entertainment, social media, marketing, and ticket

sales. Provides support to Promises2Kids team in additional fundraising campaigns throughout the year.

ADDITIONAL

RESPONSIBILITIES:

Ability to communicate with all levels of Philanthropic supporters

Advanced proficiency in computer skills including the entire MS Office programs including

Outlook, MS Word, PowerPoint,

Excel, internet communication programs, computer software programs and Raiser's Edge.

Excellent organizational and interpersonal communications skills

Attends all Board of Directors meetings, responsible for coordinating all meetings, materials

and notes, and updating Board website

Ability to work independently, demonstrate initiative and to complete tasks assigned and report

on assignments with rigid attention to detail

Ability to work under pressure and independently, set priorities and meet deadlines

Ability to handle sensitive information with confdentiality, diplomacy and tact

Produce high-quality work and follow through on all projects

Event Manager for Major Fundraisers

Maintain tracking reports that monitor each event’s objectives, duties and timelines.

NON-PROFIT

EXPERIENCE:

International Children's Cancer Foundation - Board member, Chair of Fundraising

Promises2Kids Executive/ Event Manager

Livestrong Challenge - Organizer, Coordinator

Cathedral Catholic High School - Fundraising, Chairperson for 3 years

Childhelp, USA - Fundraising, Chairperson

All Hallows Academy- Board member for 10 years, President, Vice President, Advisor

Winston Acadmey - Fundraising

San Diego Opera - Board Member, Fundraising, Sponsor

Saint Germain Auxiliary - Fundraising

United Way - Fundraising, Chairperson

Mexico – Presidential Election – Offcial Observer in Election for Mexico 2000. Responsible for

State of Guerrero and Morelos, South of Mexico City

SKILLS:

High level of initiative, enthusiasm, diplomacy, organizational skills and rigid attention to detail

Excellent oral and written communication skills necessary to provide excellent customer service

in-person, via the telephone and/or through email with high professionalism

Ability to manage multiple projects with high expectations for quality

Ability and experience in handling marketing staff and large groups of volunteers for events and

office functions

Ability to work independently exercising sound judgment, decision-making and problem-solving

skills

Proven ability to successfully handle multiple projects and meet critical deadlines

Proven success in fundraising and development of events

Years of experience in events supervision

Extensive experience working for non-proft organizations

E D U C A T I O N :

San Diego State University, San Diego, CA 1979 ~ 1980

BA, Business and Merchandising, Minor in Marketing

Kappa Alpha Theta, National Sorority

University of Nevada, Reno, Nevada 1976 ~ 1979

Corona del Mar High School, Newport Beach, CA

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