Customer Service Sales

Denay Allen

*** ********* **, ******* , **, *****

478-***-****

*****.*****@*****.***

CUSTOMER SERVICE PROFESSIONAL

Profile • More than 7 years’ successful experience in customer service and support with recognized strengths in account, problem-solving and trouble-shooting, sales staff support, and planning

• Possess solid computer skills.

• Excellent working knowledge using Microsoft Excel, WordPerfect, Microsoft Word.

• Ability to train, motivate, and supervise customer service employees.

• A team player

• Develop plan, conduct audits and variance analyses, process payroll and payroll tax reports and filings, and maintain/update accurate inventories.

Synopsis of Achievements

• Proactive planning led to notable increase in morale in all departments.

• Created customer satisfaction survey, drastically reducing potential problems.

Employment Southern Family Markets, Milledgeville Ga 1995 - Present

Customer Service/Cashier

• Train cashiers

• Support sales reps in opening new accounts and upgrading existing service.

• Quickly and effectively solve customer challenges.

• Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.

SKILLS:

MS Word

MS Excel

MS Outlook

Activities of Daily Living (ADL)

Quality Patient Care

Any general office skills

Education South University 2012

Allied Health Sciences/Nursing

References Furnished Upon Request

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