Customer Service Administrative Assistant

** ******* ******, ********, ***** ***** • 207-***-**** • ************@*****.***

Joe Dunbar

Objective

To obtain a customer service/data entry related position in the sales/customer service field.

Experience

October 2007-March 2012 Stewart Staffing LLC / NexRep Portland, Maine

Compliance Director/Administrative Assistant

Handled multiple tasks including emailing agents/contractors, scheduling, creating call data reports for clients, uploading MP3 recording calls for clients, monitoring phone calls

Also handled inbound and outbound phone calls for third party clients. Answering customer questions inquiring about product, also handled processing order information

May 2007 – October 2007 Portland Mortgage Group Portland, Maine

Lead Generator/Assitant Mortgage Loan Officer

Made initial contact with customer leads to offer mortgage finance services and loans. Then forwarded the information on to loan officers for loan processing and follow up.

August 2004 – October 2007 Ocean Properties South Portland, Maine

Reservations Center Agent

Handled inbound calls from hotel guests looking to make reservations for hotels around the east coast. Described hotel features and ammentities, booked reservations, and helped

Education

1987-1993 Mt. Ararat High School Topsham, Maine

High School Diploma

References

References are available on request.

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