Medical Recetionist

Location:

Posted:

February 13, 2010

MARIA S. AGUIAR

Permanent Address

West Warwick, RI 02893

E-Mail:********@***.***

Professional Objective :

To obtain an entry-level position in a business environment utilizing my customer service background and experience

Highlights of Qualifications :

 Thrive in a dynamic and challenging environment

 Sharp, quick learner, proven ability to adapt well in challemges

Industry Experience :

5/07-12/08 RECEPTIONIST

Caring For Women Warwick, RI

 Greet, direct, file patient information and billing

 Enter insurance information, follow through with medical release forms and contact insurance company approvals/authorization

 Schedule appointments for seven Medical PhD's, answer multi-line phone and place reminder calls to patients

 Experience with Labtrak, Caretracker and CNErgy

9/03-4/07 MANAGER

Papa Gino’s West Warwick, RI

 Supervised and Monitored a staff of 25 representatives, including training to ensure proper staffing levels

 Performed all necessary procedures in opening and closing store on a daily basis

 Maintained the cleanliness and organization of walk –in refrigerators for inventory awareness and safe food handling techniques

8/01-11/03 CUSTOMER SERVICE SPECIALIST

Office Max Inc. Warwick, RI

 Maintained 10 computer workstation, 15 self service copiers, and 3 mega-copiers as the stores computer and copier troubleshooting expert

 Answered approximately 75 calls per day in a courteous manner and directed calls to appropriate staff members with accuracy and speed

 Monitored the level of office supplies and filled out purchase orders to requisition suppliers as needed by staff

Education : West Warwick High School Warwick, RI

High School Diploma- Jun 6/99

Languages & Computer Skills

Ø Bilingual, fluent in English and Portuguese

Ø Proficient in Microsoft Word, Excel, Works, Windows 98 and Windows Vista

Reference Available Upon Request