Sheila V. Gazlay•**** W. Maplewood, Apt ***•Bellingham, WA 98225
******.******@*****.***
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OBJECTIVE: Marketing Position
QUALIFICATIONS
•Business major at Whatcom Community College
•Experience as a reader/proctor/scribe
•Customer support
•Transcription experience
•Office experience
•Microsoft Office experience
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WORK HISTORY
Medical Records Retriever, Parameds 3/2006-12/2010
Spoke with medical professionals to procure medical records
Virtual Customer Care Agent, Live Ops 4/2002-3/2006
Fulfilled orders as an inbound Virtual Service Representative
Office Manager, Consumer Energy Services 6/1998-6/1998
Maintained calendar of jobs for service department
Interfaced with customers
Produced invoices on computer
Telemarketer, VM Assist 6/1997-12/1997
Spoke with computer professional over the phone.
Updated computer database
Mailed out information packets
Assisted sales department as needed
Telemarketer, World Gym Athletic Club 11/1995-6/1996
Called residents of the community to offer trial memberships
Editor Single Parent’s Press, Chabot College 2/1992- 6//1994
Wrote for and published district wide-newsletter
Reader for the blind and disabled, Chabot College 2/1992- 6/1994
Recorded texts and other materials for blind and disabled students
Proctored tests
Took notes in classes
Interfaced with teachers
EDUCATION
Currently attending Whatcom Community College/Business major
Associate of Arts in journalism, Chabot Community College, 1994
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COMPUTER SKILLS
MS Suite, Illustrator, InDesign