Manager Sales

ADAM NOBLE

* – *** Grenadier Road, Toronto, ON, M6R 1R6

Cell: 647-***-**** E-Mail: **********@*****.***, LinkedIn: http://linkd.in/wrm6Mn

PROFILE

An experienced leader, able to create effective working environments focused on associate development, satisfying work experiences and accountability for results. Adept with using project management tools to effectively manage overall implementation process. An integrator and client advocate with strong business acumen, problem solving and team based approach to business solutions. International experience of a Technology Start-up.

KEY SKILLS

HRIS/HCM/T&A Team Leadership Business Analysis

TCP/IP ,DHCP, MS/SQL Delphi, ASP.Net, IIS Waterfall Model PM

MS Project, HRIS Product Management Account Management

PROFESSIONAL EXPERIENCE

ITR (International Time Recorders), Toronto Sep 2010 – Feb 2012

National Implementation Manager

Workforce management software and hardware providers. Led team of 8 technical staff locally and remote. Accountable for building on technical and procedural strengths for Implementation team across Canada.

Led team regarding financial impact of their roles and effectively executed team and client scope changes.

Ensured successful project outcomes, on time and within budget, by providing integration expertise and direction while anticipating changing future needs.

Managed implementation risks and executed risk mitigation strategies.

Developed new solutions insights resulting in organizational improvements.

Provided sales process support, including RFP preparation and presentation of implementation processes to clients.

Managed service delivery escalations to ensure issues resolution, root cause identification and re-occurrence prevention.

Drove adoption of standard practices and streamlined operations through process improvement.

HRWARE, Brampton, ON Jan 2010 – Aug 2010

Workforce Management Consultant (Contract)

Human Capital Consulting and Technology Solutions Firm.

Accountable for assisting HRWARE with technical guidance and coaching sales and implementation team on new workforce management solutions.

Performed implementation for new and existing clients of HRWARE Work Force Manage (WFM) Solution.

Successfully installed, configured and trained on WFM system, across Canada.

Created and reviewed project management documentation to deliver service.

Advised on suitability of WFM solution and built sample demonstration data sets to enable sales team to meet consultative sales goals.

Mentored HRWARE staff to deliver the WFM solution.

Configured and integrated WFM product to external Payroll Software providers.

Mitrefinch Limited, Mississauga, ON Sep 2004 – Jan 2010

Canadian Operations Manager / Technical Manager

Time and Attendance Hardware/Software manufacturer with over 100 employees Worldwide. Accountable for launching and establishing new trading office based in Toronto to service Canadian market.

Managed and negotiated marketing and communication needs with providers.

Effectively performed as signing officer for company in a legal standing.

Maintained monthly/quarterly submissions to Canadian government bodies.

Ensured Canadian office parity with UK regarding administrative matters.

Introduced UK Centric software functionality for Canadian market.

Product Manager between UK Development Team and larger clients which led to new product functionality, later adopted by our offices worldwide.

Mandated introduction of VPN connectivity to head office and VoIP system.

Mitrefinch Limited, United Kingdom Feb 2000 – Sep 2004

Implementer / Trainee Manager

Assessed client needs and requirements for software.

Delivered software to client in the way of Configuration, Installation, Documentation, Training and Project Management.

Installed hardware and software on client’s network.

Performed payroll application installation and configuration.

Troubleshot clients’ PC infrastructure and provided recommendations to resolve.

Installed Microsoft SQL server and performed SQL Query statements to assist database creation.

Prior to 2000

National Society for Prevention of Cruelty to Children, Field Support Officer.

Grattan Plc, Network Operator.

French Life Holidays Ltd., IT Manager.

EDUCATION AND PROFESSIONAL DEVELOPMENT

Rhodesway Upper School, West Yorkshire, United Kingdom

Shipley Information Technology Centre (iTEC), West Yorkshire, United Kingdom

TCP/IP and Ethernet Principles, Siemens Nixdorf

Novell Netware 4 Admin, Learning Tree

Administering MS NT, Learning Tree

CHARITABLE WORK

Active Movember participant of 3 years.

Relief work in Romania for a Childrens Charity.

Fund raising for a Childrens Charity.

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