Sales Customer Service

Professional Summary

A highly motivated senior level sales associate with over 5 years of inside & outside sales experience in both domestic and international markets.

A goal oriented sales & marketing leader with a proven track record of increasing revenue and success in prospecting new customers and maintaining relationships with existing clientele.

Professional Experience

Beechwood Catering Pittsburgh, Pennsylvania

Premier Catering Company servicing large and small events

2010-Present Sales Associate

. Contributed to annual sales growth

. Hands-on participation in problem solving, cross functional team collaborations

. Created tracking tools such as sales pipelines, sales plan tracking worksheets and sales forecasting

Signature Fencing & Flooring Systems LLC., New York, NY 2004-2009

Signature Fencing & Flooring Systems LLC is the premier manufacturer of portable fencing & flooring systems with annual sales of over $30 million. Signature distributes to thousands of customers throughout the United States and is established in over 65 countries worldwide making it the leader in its industry.

2006-2009 Senior Sales Associate

Lead salesperson, with a focus on high volume sales, helping the company grow from $8 million in sales in 2006 to $30 million in sales in 2009.

Responsible for all international customers and established clients & distributors in over 65 countries worldwide.

Point of contact for all government & military sales. Extensive knowledge with the government bid process & GSA contracts.

Fulfilled the duties of the Sales Manager in his absence. Responsibilities included managing the sales team and motivating them to meet & exceed their potential.

Site supervisor for product installation leading a team of 30 laborers in a fast paced & time sensitive work environment.

Awarded the Employee of the Year in 2008.

2004-2006 Sales Associate

Lead salesperson, with a focus on low to medium volume sales, helping the company grow from $2 million in sales in 2004 to $8 million in sales in 2006.

Managed the shipping & logistics department for 6 months in the absence of the coordinator. Experience in dealing with freight carriers both domestically & internationally.

Handled all customer service related issues by managing the clients expectations & making customer satisfaction a priority.

Assisted the marketing department in product naming, editing brochures, website maintenance, & mass mailers.

Acquired the celebrity endorsement of Major League Baseball star Roger Clemens.

Sole Tradeshow coordinator responsible for expanding the customer database, solidifying relationships with existing clientele, & oversaw the construction of the exhibit.

Computer Skills

Experience working with ACT!, QuickBooks, & PowerPoint.

Education

Syracuse University- Syracuse, NY

Bachelor of Science-Speech Communications June, 2002

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