Customer Service

Kiara Williams

***** *. ******, ******* ****, IL 708-***-****. *************@*********.***

Objective

A position in a results-oriented company that seeks an ambitious and career-conscious person, where acquired skills and education will be utilized toward continued growth and advancement.

Professional Achievements

- Resourceful, energetic, competent, multi-task and results-oriented.

- Demonstrated ability to meet the needs of patrons, dependable, hardworking, reliable, and punctual.

- Recognized by the United States Air Force for exceptional service to the Palos Heights community.

- Work well as a team member or independently.

- Recognized for long hours, commitment to customers, attention to detail, professionalism, and follow-up.

Computer Skills

Desktop Technologies: Proficient in Windows 95/98/NT/200/2003/XP, Microsoft WORD, Excel, Access, Share Point 2007, Power Point, Outlook, Internet Explorer

Work Experience

Menards - (May 2011- present)

4701 W Cal-Sag Road

Crestwood, IL 60445

Job Title- Cashier:

Answer customers’ questions, and provide information on procedures or policies. Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment. Compute and record totals of transactions. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners. Greet customers entering the establishment. Issue receipts, refunds, credits, or change due to customers

ExxonMobil- (December 2010-Feburary 2011)

7003 W US Hwy 90

San Antonio, TX 78227

Job Title-Cashier:

Answer customers’ questions, and provide information on procedures or policies. Provide customers with sales of gas, cigarettes, and alcoholic beverages. Compute and record totals of transactions. Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change. Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners. Greet customers entering the establishment. Issue receipts, refunds, credits, or change due to customers.

Menards- (March 2010-August 2010)

4701 W Cal-Sag Road

Crestwood, IL 60445

Job Title-Cashier:

Answer customers’ questions, and provide information on procedures or policies. Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment. Compute and record totals of transactions. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners. Greet customers entering the establishment. Issue receipts, refunds, credits, or change due to customers.

Education

- Alan B. Shepard High School-Graduated (May 2010)

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