Administration/Management/Accounting/ Human Resources
Profile
Extremely organized and detail oriented Human Resources, Business Management and Office Management professional with extensive experience seeking to work in a business that will utilize my present skills, as well as encourage personal and professional growth. Confident communicator with excellent customer service, written and oral presentation skills.
Areas of Expertise
• Office/Personnel Management
• Customer Service Specialist
• Accounting
• Human Resources/Staffing
• Personnel/Field Security Liaison
• Microsoft Office (Word, PowerPoint, Excel, Outlook)
• Working knowledge of Government security requirements and policy
Professional Experience
Office Manager, Advanced Chiropractic, Swansea, IL 12/2006-10/2007
In this temporary, part time position I scheduled patients, performed A/P, A/R, payroll, account reconciliation and researched account issues with billing company and insurance companies. Assisted with marketing and performed basic clerical duties.
Business Management Administrator, Northrop Grumman Mission Systems, O’Fallon, IL 11/2002-10/2005
Administrative: Supported Department Managers as well as Program Manager in all aspects of Administration, including creation and maintenance of Power Point presentations and Excel spreadsheets, usage and maintenance of Access databases, calendar management, correspondence, travel arrangements and created expense reports. Researched policies and procedures relative to specific tasks to ensure strict adherence to Government requirements. Extensive customer contact, both internal and external. Prepared local invoices to be paid, using Lawson and performed various accounting needs. Coordinated schedules with other administrative staff to ensure all areas were covered at all times. Ensured accuracy of invoices before forwarding to the corporate office. Coordinated business meetings and special events for 50 – 300 people, ensuring requirements and protocol issues were accurate. Planned and acquired catering for office and offsite events. Assisted the Subcontract Administrator as needed.
Staffing/Human Resources: Implemented local staffing/new hire procedures. Prepared all job requisitions, coordinating interviews and providing information to recruiting. Open and manage all subcontracted positions through IQ Navigator. Perform in-processing and orientation of new employees and subcontractors as well as coordinate with various teams to ensure hardware/software requirements are met prior to new staff start dates. Preparation and submittal of requests for access the Northrop Grumman LAN, ensuring all Corporate and Sarbanes-Oxley requirements are met. Out-processing of employees and subcontractors and coordinate with Government sites for return of government issued badges, passes and visit requests. Lead staffing meetings with Management to ensure timely progress of posted job requisitions. HR partner to corporate office in all aspects of staffing, recruiting, payroll issues, benefits and transfers. Assisted employees with HR questions and policies, benefit understandings, enrollment and problems.
Human Resources Retention Specialist, Goodwill Staffing Services (Goodwill Industries), Colorado Springs, CO 2/2001-6/2001
Initiated retention program for this business, which provided temp to hire employees to the city hospital. Worked daily with 50 at-risk employees and hospital management to ensure positive relations with hospital personnel and contract continuation. Provided employees with community resources enabling them to become productive, valuable, full-time employees. Initiated incentive programs and disciplinary procedures. The program proved its worth – hiring of full time employees by the hospital and revenue increased to record setting levels.
Business Manager, Umix, Inc., Colorado Springs, CO 1/2000 – 9/2000
Performed Business Management, Accounts Payable/Receivable, prepared invoices to major retailers in accordance with each retailer’s specific contract requirements. Managed bank accounts and bank reconciliation. Responsible for all aspects of payroll, monthly payroll taxes and benefits administration, including company 401K initialization. Managed cash flow and budget spreadsheets. Extensive use of Great Plains software.
Accounting Analyst, Ken Ellegard Lincoln Mercury, Colorado Springs, CO 1/1997 – 12/1998
Accounting Clerk: Prepared finance packages for distribution to lenders and cashed contracts (invoices to Ford Motor Credit). Internally billed and posted all car sales using ADP system. Posted charges and adjustments to inventory. Monitored inventory and made adjustments accordingly. Assisted with franchise audits. Calculated sales commissions, time cards and flag sheets. Responsible for various accounts payable and accounts receivable functions.
Assistant to Special Finance Manager: Reviewed applications and credit reports to determine best possible sub-prime lender and program for these credit-challenged customers. Researched credit problems in order to help obtain financing, verified application information and various other lenders requirements prior to submitting.
Office Manager, Precision Color, Colorado Springs, CO 6/1995 – 12/1999
Ran start-up operations for small business. Accomplished business marketing and bid preparations. Responsible for administration, bookkeeping record keeping, banking issues, accounts receivables, accounts payable, and customer relations.
Licenses/Specialized Training
• Microsoft Office Suite
• Colorado Real Estate License/Inactive
• Colorado Automobile Sales License/Inactive (Required to work in Finance)
• Great Plains Accounting Software Certificate
Excellent references provided upon request