Julia Correa

Cell: (***) *** – ****

Address: **** *********** ****, ****** *****, 78744

Email: wdqa6m@r.postjobfree.com

Skills:

Demonstrated achiever with exceptional knowledge of the Fulfillment and Logistics Dept.

Skilled at learning new concepts quickly,

I work well under pressure,

Can also communicate ideas clearly and effectively.

I am meticulous and detail oriented.

I am fully knowledgeable of Microsoft office and computer literate.

EXPERIENCE:

12/08 – Present Movero Technology Inc. Austin, Texas

Fulfillment and Logistics Team Manager

Worked directly with Customers to provide fulfillment and logistical services.

Creating and maintaining reports in relation to client specific inventory and fulfillment.

Repairing and maintaining all client wireless assets in house.

Negotiating with vendors for ideal pricing.

Prepared corporate financial reports for the accounting dept.

Creating and maintaining inventory of all wireless equipment for all our clients on a monthly basis.

Processing and maintaining all purchase orders for supplies and anything needed for the Fulfillment/Logistics dept.

Creating and editing of Standard Operating Procedures work instructions for my departments.

Regulatory support as needed: correspondence, file maintenance, data entry on a daily basis

Constant operation of United Parcel Service and Fed Ex meters.

Cross-train in all applicable Fulfillment/Logistics tasks.

Fill in for fulfillment and logistics, as needed.

Front line contact with carriers and end users to inbound/outbound order traffic.

Provide necessary assistance; such as cycle counts, transaction investigation, electronic reconciliation, audited count process, to maintain an accurate assets inventory.

Maintaining a SAFE and CLEAN work environment.

Act as the central point of contact for all requests in regards to the fulfillment and logistics team.

Support implementation and ongoing execution of performance management and learning management systems within the fulfillment and logistics team.

Act on and follow through on all fulfillment and logistics requests within the required time frame.

Recommend supplemental training aids (e.g. documentation and videos) and help develop them.

Liaise with suppliers to ensure level of quality is maintained.

Coordinate and lead secondary training efforts.

Stay abreast of trends and developments in the training for Logistics and fulfillment and recommend improvement.

Liaison for the Fulfillment and Logistics team in all escalations and process flows.

Handling all miscellaneous administrative tasks that are requested.

o Answering calls.

o Making outbound calls to carriers and vendors.

o Handling any and all miscellaneous tasks that are requested.

12/06 – 12/08 Movero Technology Inc. Austin, Texas

Project Coordinator

Scheduling appointments for trainers to meet with doctors to a special client specific project.

Calling users to retrieve units that were not being used per program specifics.

Act on and follow through on all logistics requests within the required time frame.

Regulatory support as needed: correspondence, file maintenance, data entry on a daily basis

Maintaining a SAFE and CLEAN work environment.

Creating and maintaining reports in relation to project specific inventory.

Processing and maintaining all return kits specific to project.

Minor repairs on client specific devices.

09/05 – 12/06 Movero Technology Inc. Austin, Texas

Project Assistant

Maintaining a SAFE and CLEAN work environment.

Creating and maintaining reports in relation to project specific inventory.

Processing and maintaining all return kits specific to project.

Data entry on all help tickets and user profiles on client specific web portals.

02/02 – 02/04 Providian Financial Inc. Austin, Texas

Collections Representative

Calling customers and assisting in getting their credit back on track.

Served as interpreter and translator for Spanish customers.

Track daily productive by data entry on spreadsheets and computer software.

Under supervision, we are assigned to continuing responsibility for investigation, analysis, and follow up for collections of overdue accounts.

07/01 – 11/03 Big Lots Inc Austin, Texas

CSM (Customer Service Manager)

Assist in the day-to-day operations for branded concepts.

Coordinate and Assign registers to employees.

Supervising personnel; train employees in company policies and procedures

Including implementation, measurement and the training of employees; ensure quality employee performance.

Verify sales reporting, and cash handling.

Maintain positive customer relations by ensuring efficient, quality service and products.

Maintain proper implementation of sanitation procedures and standards.

Ensure that maintenance of all equipment is completed when necessary.

Ensure effective operation of the front of the store.

07/01 – 11/03 Scirex Research Clinic Austin, Texas

Lab Assistant 2 (PRN)

Processing lab specimen’s urine, blood, fecal samples.

Keeping area in neat and clean.

Also handle all miscellaneous administrative tasks that are requested.

Performs clerical tasks such as filing, typing, labeling and billing; inventories and requisitions supplies and materials.

Performs standard laboratory procedures such as maintaining cell cultures requiring the use of sterile technique, processing tissue samples and preparing slides using staining techniques.

Compiles data and assists in routine preliminary analyses; maintains research data in laboratory notebook, writes summary reports and reports findings to investigator.

Collects samples or data and performs lab analysis and/or quantifies and tabulates results.

Organizes supplies, materials or equipment and sets-up equipment for laboratory experiments or demonstrations; may perform minor equipment maintenance.

Maintains detailed records of controlled substances in the laboratory; packages waste material and arranges for disposal according to established procedures.

12/96 – 12/00 Boston Market New York, N.Y.

Shift Supervisor

Establish and maintain the inventory accounting reports for the store.

Managing 7-10 employees

Scheduling, counseling, and dismissal of employees when applicable.

Assist in the day-to-day operations for branded concepts.

Coordinate and supervise activities of employees.

Supervising personnel; train employees in company policies and procedures

Including implementation, measurement and the training of employees; ensure quality employee performance.

Verify sales reporting, cash handling and payroll accounting reports

Prepare various cost and operational reports.

Maintain positive customer relations by ensuring efficient, quality service and products.

Maintain proper implementation of sanitation procedures and standards.

Ensure that maintenance of all equipment is completed when necessary.

Ensure effective operation of areas at all times.

Maintaining Food production, also trouble shooting day to day Occurrences.

EDUCATION:

Bachelors in Criminal Justice October, 2008 – Present

University of Phoenix

High School Diploma Graduated June, 1999

Bayside High School NYC

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