Manager Case
Resume:
Carla Brown, LMSW
Detroit, MI ****6
*************@*****.***
Highlights
Twenty-five years of clinical therapy and case management experience in mental health, substance abuse, co-occurring disorders, foster care, education, trauma, and health care
Twenty four years of clinical and macro social work licensure in the state of Michigan
Five years of supervisory experience; fifteen years of administrative responsibilities
Excellent organizational, writing, and verbal skills
True commitment to effective service provision with integrity, sensitivity and compassion
*Bonus: Witty, passionate, independent thinking, inquiring, appreciative, and genuine!*
Career
9/11 - present Intake Coordinator (40+ hours/week)
Consumer Services, Inc.
Flint, MI
• Collect extensive history from outpatient mental health consumers to complete psychosocial assessments
• Utilize probing techniques to assess clinical needs and formulate person-centered treatment plans
• Practice cognitive behavioral therapy to teach adaptive coping skills
• Arrange case management, psychiatric and outpatient therapy services
4/10-7/11 Clinical Social Worker/Case Manager (40+ hours/week)
Carolinas Medical Center-NorthEast
Concord, NC
• Completed psychosocial assessments for patients referred from Labor and Delivery, Neonatal, Pediatric, Pediatric Intensive Care, Maternal and High-Risk Obstetrics Units
• Provided resources for Medicaid, WIC, newborn supplies, transportation, food and clothing banks
• Counseled and offered specialized referrals to mothers involved in domestic violence
• Created behavioral contracts for mothers noncompliant with visiting rules
• Collaborated with Child Protective Services workers and adoption specialists
• Coordinated psychiatric consultations for patients exhibiting psychosis
• Provided grief counseling to patients experiencing child death or stillborn births
• Provided advocacy for homeless patients in need of emergency housing
• Arranged family meetings with medical team for discussion of complex cases
• Coordinated patient transfers to acute rehabilitative and extended care facilities
• Arranged for durable medical equipment and home health services post discharge
• Comprehensively revised several community resource packets
• Revised Car Seat Policy to ensure ethical decision making
• Established additional visitation security measures on Neonatal Unit
7/08-4/10 Clinical Social Worker/Case Manager (32+ hours/week)
Renal Advantage, Inc.
Charlotte, NC
• Completed psychosocial assessments and treatment plans for dialysis patients
• Participated in case planning with interdisciplinary team during physician rounds
• Utilized American Kidney Fund and other financial resources to obtain patient grants
• Accessed free medications from participating pharmaceutical companies
• Accessed funding to help with insurance premium costs
• Provided treatment referrals to address mental health needs
• Collaborated with Department of Social Services to arrange transportation services
• Educated patients on renal disease and healthy lifestyle choices
• Provided emotional support concerning job loss and decreased independence
• Arranged family meetings to discuss alternative dialysis treatment options
• Facilitated transplantation evaluation process
1/07-6/08 Case Manager (40+ hours/week)
Southwest Counseling Solutions, Inc. (former employer)
Detroit, MI
• Provided in-home monitoring of consumers diagnosed with severe mental illnesses
• Completed psychosocial assessments and person-centered treatment plans
• Discussed consumers’ physical and mental health status with AFC home providers
• Linked consumers to vocational rehabilitation, life skills and job readiness classes
• Co-facilitated medication reviews with psychiatrists
• Facilitated community integration for consumers who achieved independent living skills
4/02-1/07 Pharmaceutical Sales Specialist (50+ hours/week)
AstraZeneca, LP
Dearborn, MI
• Discussed benefits of cardiovascular pharmaceutical products with physicians
• Formulated business strategies, coordinated educational activities to drive market share
• Promoted marketing tools and educational aids to increase product awareness
• Researched products’ clinical trials for promotional discussions
• Served as team social activity coordinator and mentored new hires
11/96-4/02 Case Manager/Program Supervisor (45+ hours/week)
Southwest Counseling and Development, Inc.
Detroit, MI
• Upon promotion, supervised services to chemically dependent pregnant women
• Provided clinical consultation to case managers
• Facilitated preparation for CARF accreditation
• Linked to outpatient substance abuse treatment and monitored clients’ participation
• Implemented motivational interviewing techniques to facilitate desired changes
• Referred clients to prenatal, pediatric, and general medical services
• Assisted with emergency shelter placement and other housing needs
• Provided assistance with transportation to community appointments
• Researched legal options for mothers faced with child custody issues
• Helped obtain Personal Protection Orders in cases involving domestic violence
• Accompanied mothers to court during child foster care proceedings
• Accessed financial, nutritional and insurance benefits via Department of Human Services
• Facilitated enhanced communication and self-empowerment support groups
Licensure Clinical and Macro---Awarded by Michigan Department of Community Health
Education Master of Social Work
University of Michigan Ann Arbor, MI
Bachelor of Arts in Psychology
University of Michigan Ann Arbor, MI
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