Customer Service Sales

**** ***** **** ** *** ***C • COLUMBUS, GA • *****

706-***-****• wcx51x@r.postjobfree.com

CHELSEA M. JOHNSON

Highly motivated, self-driven individual. Dependable and always ready to learn new things. Very good customer service skills. Extensive knowledge in the data entry field. Experience with personal computers and Microsoft Office Products. Previous sales experience in a call center. More of a hands-on individual with exceptional negotiation skills.

WORK OF EXPERIENCE

03/28/2010-04/30/2011 Afni Inc. Opelika, Alabama

Customer Sales Consultant

Answer customer inquiries and resolve problems regarding products and services

Identify customers needs and promotes and sells products

Receive calls concerning products/services and providing customer service while meeting defined sales goals

03/24/2008-03/15/2010 Columbus Regional Columbus, Georgia

Emergency Department Representative/Team Leader

Responsible for accurate data on all registered patients

Schedule and pre-admit future patients

Collects co-pays based on insurance

Verify insurance and/or enter insurance information appropriately into patient’s records

Perform secretarial duties

11/19/2007-05/20/2008 Columbus Parks and Rec Columbus, Georgia

Community Schools Activity Leader

Collect monies due toward membership fees

Assign activities for children to complete

Ensure all homework assignments were completed as assigned

EDUCATION

05/23/2011-Present Miller-Motte Technical College Columbus, Georgia

Pursuing an Associate’s Degree in Human Resources Management (Business Management)

07/05/2007-02/20/2009 Columbus Technical College Columbus, Georgia

Worked towards an Associate’s degree in Allied Health/Radiology

08/05/03-05/19/2007 Kendrick High School Columbus, Georgia

High School Diploma

SKILLS

Extensive Customer Service Experience, Sales Experience, Microsoft Office Software, Secretarial Duties, Call Center Experience and Computer Processors

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