Customer Service Administrative Assistant

SUMMARY OF QUALIFICATIONS

Experienced Office Assistant in various fields including legal, public

relations, news media and food services. A highly motivated, goal

oriented individual with strong organizational and problem solving

skills. Proven ability to consistently meet and exceed expectations

within a fast-paced, deadline oriented environment. Significant

experience and accomplishments in the areas of:

Telecommunications

Customer Service

Education

Counseling

EDUCATION

BA - Mass Communication, Lane College, Jackson, TN

Concentration in Journalism and Public Relations

TECHNICAL SKILLS

Microsoft Word

Excel

Access

Power Point

PROFESSIONAL EXPERIENCE

THE LAW FIRM OF DR. BEDE ANYANWU, Jackson, TN 2007 - August 2008

Administrative Assistant

Manage all facets of front office for attorney and Lane College

Professor.

∙Perform initial client interviews and collect written documentation.

∙Answer incoming calls.

∙Work with various office equipment.

∙Maintain all legal files.

∙Maintain supply inventory.

JACKSON GENERAL HOPSPITAL, Jackson, TN 2007- December 2008

BILLING SPECIALIST

. Perform the task of calling hospital clients concerning their doctor’s

balance.

. Assist clients over the phone with a payment plan to lower their

doctor’s balance.

. Make sure all data on client’s file is correct.

WBBJ ABC CHANNEL 7 NEWS STATION, Jackson, TN 2006- 2007

Internship

∙Acquired knowledge regarding how a news station operates.

∙Edited and dubbed tapes for reporter news packages and evening

newscast.

LANE COLLEGE PUBLIC RELATIONS OFFICE, Jackson, TN 2006-2007

Internship

∙Public Relations during Homecoming.

∙Assist with planning of the live Homecoming parade.

OTHER WORK EXPERIENCE (While attending school)

NAACP - Lane College Chapter 2002-2007

Head coordinator for Lane College NAACP Voter Registration Drive

Distribute New Life Christian Center food drive baskets to low income

families in Jackson

Neighborhood Christian Center 1997-1999

Counselor to inner city youth ages 7-18

Taught Bible study classes, arts and crafts, dance, and music to youth

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