APPLYING FOR JOB
Resume:
Helen Carrasco
El Paso, Texas 79935
Primary Phone: 915-***-****
Secondary Phone: 915-***-****
Email: ***********@*****.***
Work Experience:
Verizon Operator (GC Services), El Paso, TX, Aug. 1999- Current
Duties include:
· Process calls as a directory assistance operator..
· Provide information to callers when given a phone number or address.
· Provide customer service to pre-paid card customers.
· Helping customers get their phone calls connected.
· Assist in mentoring new hires learning product..
· Help new employee's get assimilated into the workplace.
Shift Manager,Whataburger, El Paso, TX, June 1997-August 1999..
Duties include:
· Being in charge and responsible for the operation of a store.
· Supervising the work of subordinates. (5-10 people)
· Making sure that the service of the store is up to standard.
· Making sure that the procedures are being adhered to.
· Making certain that the cleanliness of the store is properly maintained.
· Ensuring that the quality of the food served is acceptable.
· Controlling the food cost and labor expenses.
· Ensuring that the business is making a profit.
· Placing merchandise orders for the store and inputting invoices. .
· Opening and closing registers and making daily deposits.
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Helen Carrasco
Page 2
Other Skills/Programs
Typing at 40 wpm, basic knowledge of computer and internet, multi-task in speaking with a caller and use of computer or data base
Education
High School equivalency
References
Cynthia Baez Unit Manager GC Services, El Paso, TX
Anel Ochoa Operations Manager GC Services, El Paso, TX
Efrain Chaparro Area Supervisor Whataburger, El Paso, TX
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