Richard W. Hoffman
Missoula, MT ****1
***********@*****.***
Experience: University of Montana
Missoula, Montana
September 2008 – Present
Security Officer
• Provided security for all University sponsored events such as football games, basketball games, and concerts.
• Conducted searches of backpacks and handbags prior to patrons entering events.
• Managed crowd control and intervened in situations that could risk public safety, such as fights and intoxicated individuals.
Diversified Plastics, Inc.
Missoula, Montana
August 2006 – February 2009 (laid-off)
Inventory Control Manager/Safety Manager
• Responsible for overall inventory management including materials and parts stock
• Evaluated inventory levels and reordered parts when necessary utilizing the VISTA software program
• Conducted accurate monthly inventory counts and cycle counts utilizing physical inspections
• Maintained records and developed reports for the reconciliation of supply inventories
• Demonstrated continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
• Supervised the Shipping and Receiving Department to ensure parts/supplies reached our domestic and international customers in a timely fashion
• Conducted accident and industrial injury investigation as needed
• Completed accident and/or injury reports when required
• Prepared and conducted the monthly safety meetings
• Coordinated safety activities of supervisors to ensure implementation of safety activities throughout the company
• On an as needed basis, operated stamping machine, chop saw, band saw, and injection mold machine
S & L Delivery
Missoula, Montana
October 2005 – March 2006
Assistant Manager
• Job duties included setting up appointments with customers to ensure timely delivery of goods
• Delivery and set-up of goods, including appliances, and home fitness equipment
• Provided follow-up to customers to ensure that their products were performing to their expectations
• Reconciled customer invoices
ELM Locating and Utility Services
Missoula, Montana
February 2004 – August 2006
Locate Technician
• Responsibilities included locating underground electric, gas, telecommunications and other utilities on behalf of clients
• Worked closely with utility managers, crews, homeowners, and contractors discussing locate issues
• Prioritized work by going through all locate requests to determine routing
• Utilized utility provided maps to assist in identification of underground utilities
Noons Food Stores
Missoula, Montana
January 2002 – October 2003
District Manager – Merchandising
• Managed, coordinated and participated in the activities of 32 stores throughout Montana
• Supervised and directed store personnel
• Determined merchandise to carry or to discontinue based on market trends, research, customer preferences and vendor terms
• Recommended and initiated marketing, advertising and promotional activities
• Established and maintained effective customer relations
Kmart
Kalispell, Montana
August 1999 – September 2001
Assistant Store Manager
• Responsible for store operations, including assisting with implementation and maintenance of corporate programs, merchandising, customer service, financial and human resource management
ACM Sports Bar & Grill
Anaconda, Montana
June 1998 – August 1999
Manager
• Responsible for the daily operations of the restaurant
• Oversaw preparation of food, staff assignments, hiring and discipline of staff, training and development of staff and guest satisfaction, and food and beverage costs
• Promptly resolved all customer complaints and employee concerns
• Worked on the floor and behind the bar when necessary
Loveless Mercantile
Libby, Montana
May 1997 – June 1998
Manager
• Coordinated all operations of the store including merchandising, advertising, inventory control, bookkeeping and supervision of employees
Sun Mountain Sports
Missoula, Montana
June 1990 – May 1997
Warehouse Manager
• Responsible for the direct management of all receiving, warehousing and distribution functions of the company
• Directly managed all receiving activities, material handling functions and storage of stock keeping units for use in production and/or distribution
• Responsible for shipping all customer orders as scheduled on a daily basis using proper shipping methods to meet customer needs for delivery
• Managed inbound/outbound freight, including communicating variations to appropriate departments
• Maintained and enforced company policies to provide security and a safe environment for all personnel
Education: Francis Howell High School
St. Charles, Missouri
Diploma
Certifications: Certified Forklift Operator through Hyster and Toyota
References: Brian Hillar, Manager
ELM Locating and Utility Service
Phone: 406-***-****
Steven R. Bryant, former Corporate Credit & Quality Assurance Manager
Sun Mountain Sports
Phone: 406-***-****
Jim Wylie, IT Manager
Diversified Plastics
Phone: 406-***-****