Summary of Qualifications
· Highly skilled in the use of office computers and programs
· Excellent organizational, project & time management skills
· Meticulous attention to detail and follow through
· Efficient multi-tasking
· Notary
Professional Skills
Microsoft Office suite (Excel, Power Point, Word, Access, Outlook), Microsoft XP 2000, 2003 and 2007,
Word Perfect, Lotus Notes, Visio, Dreamweaver, Visual Basic Compulaw, Lap Link, WF-STP, MOMS Order Entry/Tracking, Quick Books, 4D, CollectMax, Vericheck, Lexis Nexis-File & Serve,
Experience
Co-Office Manager May 2007 to January 2008
Vinci Law Office, Aurora, CO
In preparation of account purchased from West Peak Financial, Inc. to Vinci Law Office, learn their system and procedures. Administer training and data entry of new account files into CollectMax database.
· Prepare pleading and documents for legal procedures and follow through with process servers on documentation and filing with the courts.
· Ensure documentation is scanned accurately for electronic filing with the courts.
· Prepare court dockets and process docket results; enter time line action in database for steps needed depending upon court decisions.
· Review and revise office procedures of administrative procedures.
Office Manager Feb. 2004 to May 2007
West Peak Financial, Inc., Denver, CO
Managed the day-to-day operations of the front office and reviewed all administrative functions pertaining to Accounts receivable/payable, collections management as well administrative-oriented office duties.
· Processed Accounts receivable/payable, bank deposits, accounts reconciliation and client billing.
· Prepared accounts for legal process; ensuring all documentation was obtained and scanned correctly for Summons, Complaints, Writ of Garnishment, and Liens.
· E-filed or paper filed cases with the courts.
· General office maintenance, phone systems, office supplies, mail service and office equipment.
· Assisted IT department on implementing procedures for OCR (Optical Character Recognition) indexing.
Office & File Manager Apr. 2003 to Feb. 2004
Arkin & Associates, P.C. Denver CO
Responsible for developing and implementing a system to maintain computers and account records in a confidential, secure and easily retrievable manner. Managed the day-to-day operations of the front office.
· Changed all computers to the Windows 2000 Operating System and installed Windows 2000 Microsoft Office programs, and update other programs so they were compatible with XP.
· Developed, implemented and administered policies and procedures for the receptionist and secretary positions, along with general office procedures.
· Assembled retrieved information from the database with physical active and archived files
· Managed computer equipment and peripheral purchases as well as office maintenance programs.
· Maintained attorney schedule including meetings, and court dockets and personal/business travel.
DOT Administrator Jun. 2001 to Jan. 2003
Corporate Express, Broomfield CO
Managed delivery driver and fleet inventory information for thirty field sites in both electronic and physical formats. Monitored and assisted field sites in obtaining monthly documentation, ensuring DOT and policy requirements were met.
· Achieved 100% DOT and policy compliance on delivery driver information for over 1600 drivers March, August, and October 2002, sustain 95% and up as average.
· Assembled a comprehensive inventory of over 1600 vehicles for the North American fleet, ensuring data integrity with insurance and leasing information
· Worked with department heads and IT department to develop a program to convert four programs into one to store and maintain information for reporting and static’s.
· Actively participated in the company quality management system as an Internal Quality Auditor
Management System Administrator Mar. 2001 to Jun.2001
Corporate Express, Broomfield CO
Managed ISO certification information for thirty field sites in both electronic and physical formats. Monitor and assist field sites in obtaining monthly documentation, ensuring ISO policy requirements are met.
· Achieved 100% in ISO and policy compliance on certification information April – June 2001
· Actively participated in the company quality management system as an Internal Quality Auditor
Seasonal Employee – Package Loader, Feeder Aircraft Nov. 2002 to Dec. 2002
United Parcel Service, DIA Facility, Denver, CO
Marshaled small aircraft to proper placement and perform the cone marking as required by FAA/DIA regulations. Operate feeder belt equipment and assist in loading and unloading of freight in-to or out-of the proper transportation containers inside sort docks.
· Trained for HAZMAT, Tarmac/Runway Operations, and Cargo Handling.
Computer Reporting Specialist/Order Coordinator Sep. 1994 to Feb. 2001
Moore North America, Greenwood Village, CO
Coordinated design and layout of artwork and copy documentation according to bank’s usage and requirements. Processed customer orders for stock design, stock request, warehouse releases, and maintain stock inventory. Provided help-desk assistance to customers on computer operations.
· Compiled electronic files and produce reports in various formats to convert information to production plants and customer programs for purchase order, shipping, warehouse, and serial number confirmations.
· Assisted IT department, department heads and clients in the design, development, and execution of a new system operations.
· Performed program modification training.
Assistant Office & File Manager Oct. 1989 to Sep.1994
Harry L. Arkin & Associates, Denver, CO
Designed program and procedures for Active Cases, Legal Filing, Valuable Documentation, and Archived Files systems. Performed oversight of office and file department operations and personnel. Managed computer equipment and peripheral purchases; managed the office maintenance programs. Maintained attorney schedule including meetings, court docket and court hearings.
· Assisted in the planning, design and coordination of successful office relocation
EDUCATION
Aurora Adult Education, GED Certificate J06000
Community College of Aurora, Computer Science
References:
Wade Williamson
President/Owner
West Peak Financial, Inc.
1660 Lincoln Street, Suite 2720, Denver, CO 80264
Phone: 303-***-****
Email: Wade@axiuminspections
Relationship: Former Office Manager at West Peak Financial, Inc. from February 2004 to May 2007.
Harry L. Arkin
Attorney/Owner
Arkin & Associates, P.C.
1660 Lincoln Street, Suite 2230, Denver, CO 80264
Phone: 303-***-****
Relationship: Former Office & File Manager at Arkin & Associates, P.C. from April 2003 to February 2004.
Mike Bonham
Corporate Express,
1 Environmental Way, Broomfield, CO 80021
Phone: 303-***-**** ext 2604
Email: ****.******@****.***
Relationship: Former DOT Administrator at Corporate Express from June 2001 to January 2003.
Debbie Howe
Corporate Express,
1 Environmental Way, Broomfield, CO 80021
Phone: 303-***-**** ext 2604
Email: ******.****@****.***
Relationship: Former Management System Administrator at Corporate Express from March 2001 to June 2001.
Lori Peterson or Tina Campbell
Office Managers
Moore North America
7935 East Prentice Avenue, Suite 300, Greenwood Village, CO 80111
Phone: 303-***-****
Relationship: Former Computer Reporting Specialist/Order Coordinator at Moore North America from September 1994 to February 2001.