Customer Service High School

CASSANDRA L. CUDDY-LEWIS515-***-****

**** *** ******, **** *****, IA ************@*****.***

PROFESSIONAL PROFILE

I am a business professional, with a strong focus on delivering a high level of customer service. My skills include the ability to multi-task, work well with clients and co-workers, and have a strong attention to detail.

WORK EXPERIENCE

Apollo Family Salon - Fort Dodge, IA 12/05 - Present

Owner/Manager

Manage profit margins of the business

Order and display merchandise to be sold at the business

Maintain cleanliness of work areas

Provide high level of customer service including scheduling appointments, styling requests, product warranties, etc.

La’ James International College - Fort Dodge, IA 08/10 - Present

Admissions Representative

Process new students into the college

Assist students with general program questions

Assist international students with their enrollment process

Follow up with students who have called for enrollment information

Kohls - Fort Dodge, IA 08/11 - Present

Cashier/Customer Service

Process sales transactions including cash, check, debit/credit card payments

Assist customer by providing information on product locations

Process merchandise returns and exchanges

Regis - Fort Dodge, IA 08/05 – 12/05

Stylist

Schedule client appointments

Cut, trim and style hair based on customers’ instructions

Maintain equipment in a sanitary fashion

Operate cash register to receive payments from customers

EDUCATION

La’ James International College Cosmetology Degree

Fort Dodge, IA

East High School High School Diploma

Fort Dodge, IA

REFERENCES

References are available upon request

Contact this candidate