VIKTORIYA JOHNSON
Phone: 407-***-**** Email: **********@*****.***
PROFESSIONAL OBJECTIVE
Seeking a professional growth opportunity in the Health Insurance field
PROFESSIONAL PROFILE
Excellent interpersonal communication skills
Excellent communication and organizational skills
Excellent professional appearance and hygiene.
Very goal oriented and results driven.
Mature and readily accepts responsibility
Adapts quickly to new working environments
Quickly acquires and masters new information and technologies
PROFESSIONAL BACKGROUND
CONNEXTIONS Orlando FL 2011
UNITED HEALTH CARE BI-LINGUAL INSURANCE AGENT
Licensed Bi-Lingual Healthcare Insurance Agent Focusing on assisting potential Medicare Eligible clients to change health insurance plans, new enrollments, and supply as much customer service as possible. Answer questions pertaining to details of the plans available. Duties were enroll clients, make in home appointments, set meetings, and send Information. Primarily sold Medicare Advantage Plans and Prescription Drug Plans
ROSS DEPARTMENT STORE Margate FL 2007-2010
CLERK, STOCKROOM AND INVENTORY SUPERVISOR
New employee trainer also responsible for a wide range of duties from merchandise displays and Inventory control to customer relations and service
MULLIS, DICKENS RENTALS Morganton NC 2007
OFFICE ASSISTANT
For a family joint venture involved with residential and commercial rentals. Conducted a variety of office activities, met prospective tenants to process rental applications and addressed other real estate related matters as requested or situations dictated.
ROSS DEPARTMENT STORE San Diego CA, 2006-2007
Filled and performed a wide range of duties and responsibilities as store clerk, cashier, customer service and inventory specialist. Responsible for customer relations, sales, inventory management, computer and cashier data entry.
OTHER PERTINANT EMPLOYMENT
2001 Worked in Japan as a restaurant host and waitress.
1999-2001 Worked as an interpreter in South Korea
1995-1999 Employed in Mainland China to provide professional and personal guide services
EDUCATION
College of Insurance: at Connextions, Passed State Health Insurance License Exam. Orlando FL, 04/2011
Linva School: formal Korean Language studies in reading writing and speech. Vladivostok, Russia June 2005
Vladivostok Far Eastern University: Pursued studies in Business, economics and finance Vladivostok, Russia 2002-2005
Vladivostok Technical College: Studied Cinema, Theater and Movie Projection. Vladivostok, Russia, 1990-1991
PERSONAL SKILLS
Proficient in office operations, the Internet and numerous computer programs including Microsoft Window XP and 2000 Professional, Microsoft Office XP and 2003.
Effective communicator, proficient in English, Russian, Chinese and Korean. Can type in English and Russian.
Extensive experience in the retail environment particularly customer service, sales, purchasing and inventory management.
Very punctual and able to multitask, actively seeks new knowledge
CERTIFICATIONS
Medicare Basic; Ethics and Consumer Sensitivity; Sale Preparations; AARP 101; Medicare Part D; Medicare Supplement (Medigap), Medicare Advantage Plans; Medicare Private Fee For Service; Dual Eligibility Special Needs Plans; Chronic Illness Special Needs Plans.