M.B.A. Resume 2010
Resume:
Objective: Doctorate of Health Administration resident with 10+ practical health care experience, currently seeking an administrative environment, which will make use of my comprehensive experience in a corporate setting, excellent communication skills and self-directed prioritization.
Profile:
Specialty in Health Administration within domains of management, business law, human capital management, organizational leadership, quantitative reasoning for business, economics, accounting, applied business research and statistics, operations management, corporate finance, marketing, and strategic planning and implementation
Demonstrate the knowledge and skills needed to identify and solve organizational problems using a systematic decision making approach
Exhibit the knowledge and skills needed to manage, develop, and motivate personnel to meet changing organizational needs in a global business environment
Apply critical analysis of alternatives under conditions of uncertainty
Develop awareness of my own values and the effect of those values on organizational decision making
Assess whether an organization’s plans and actions align with its values
Experience:
Provena Life Connections St. Anne Center Rockford, IL 2008 - Present
CNA, Medicare / Long-Term Units
Measurement and Communication Committee
Review and understand the patient satisfaction survey tool
Educate the hospital about the measurement process
Educate the hospital about the meaning of the survey scores
Identify opportunities for improvement
Provide data to motivate change, not necessarily to solve issues
Provide fair and consistent data to all health units
Develop easy to read graphs of relevant data
Identify trends in both high performance and areas needing improvement
Links changes in behavior to changes in metrics
Educate coworkers in how to script survey questions into behaviors
Work with Rewards and Recognition Team to applause individual areas for their success
Share with communication to publish survey results and interpretations
Meet weekly until processes are established, then as needed
Assess patient and inform appropriate departments of clinical changes
Implemented patient care with nursing team covering high acuity patients
Providing coaching and teaching in conscious, recovery, and discharge
Rosewood Care Center Rockford, IL 2006
Allied Health, Medicare / Long-Term Unit
Provided service to acute care medical surgical, outpatient surgery, and ICU
Assess and notify appropriate departments of patient clinical changes
Provided coaching and teaching in conscious, recovery, and discharge
Goldie Floberg Center Rockton, IL 2001
Allied Health
Solid grounding in nursing theories and practices
Emergency and crisis intervention training
Documentation and progress notes
Education:
University of Phoenix Chicago, IL
Doctorate of Health Administration 2010 - Present
Masters Business Administration / Health Care Management 2009 - 2010
Bachelor of Science Business Administration B.S.B/A 2007- 2009
Rock Valley College Rockford, IL
Associate Liberal Arts 1999 - 2006
Shanghai University Shanghai, China 2000
Foreign Exchange
Volunteer:
American College of Healthcare Executives (ACHE) “Central Illinois Chapter” Education Committee
References:
David Howard, VP of Operations
Provena Life Connections
3330 Maria Linden Dr, Rockford, Illinois
w9zqut@r.postjobfree.com
Norma Farfan, Research Dept.
American Academy of Pediatrics
141 Northwest Point Boulevard, Elk Grove Vlg, IL
w9zqut@r.postjobfree.com
Brian Cavataio , Direct Hire Consultant
Spencer Reed Group
5800 Foxridge Drive, Mission, KS - 913-***-****
w9zqut@r.postjobfree.com
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