Customer Service Sales
Resume:
Andrea D Welton
Pleasantville, NJ 08232
United States
Home Phone: 609-***-****
Email: ******@*****.***
OBJECTIVE: To obtain employment with a company that offers advancement and Opportunity.
PROFESSIONAL EXPERIENCE
Dates Employed Job Title Company
1/2010 - 5/2012 Front Desk Assistance Norfolk State University
Norfolk, Virginia
United States
Front Desk (Work Study) Microsoft word, excel, PowerPoint. Learned, referenced and applied product knowledge information. Logged daily shipped and received orders.
Supervisor: Mrs. Okolie Telephone: 757-***-**** Contact Company: Yes
Reason for leaving: Work Study ended for the semester
________________________________________
5/2010 - 1/2012 cashier/sales Ross
Mayslanding, New Jersey
United States
Greeted customers entering the store to ascertain what each customer wanted or needed. Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service. Assisted customers in person and via telephone.
Supervisor: Kim Telephone: 609-***-**** Contact Company: Yes
Reason for leaving: Seasonal/school
________________________________________
6/2008 - 7/2010 cashier/sales Sprint
Mayslanding, New Jersey
United States
Organized weekly sales reports for the sales department to track product success. Earned management trust by serving as key holder, responsibly opening and closing store. Greeted customers entering the store to ascertain what each customer wanted or needed. Described product to customers and accurately explained details and care of merchandise. Recommended, selected and helped locate and obtain out-of-stock product based on customer requests. Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions. Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Supervisor: Gene Telephone: 609-***-**** Contact Company: Yes
Reason for leaving: they relocated
________________________________________
5/2007 - 6/2008 sales/retail Macy's
Mayslanding, New Jersey
United States
Assisted customers in person and via telephone. Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service. Excelled in exceeding daily credit card application goals. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Supervisor: Michael Telephone: 609-***-**** Contact Company: Yes
Reason for leaving: School/seasonal
________________________________________
2/2006 - 4/2007 sales/retail Walgreens
Portsmouth, Virginia
United States
Greeted customers entering the store to ascertain what each customer wanted or needed. Described product to customers and accurately explained details and care of merchandise. Recommended, selected and helped locate and obtain out-of-stock product based on customer requests. Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.
Supervisor: Brandy Telephone: 757-***-**** Contact Company: Yes
Reason for leaving: Relocated
________________________________________
2/2005 - 1/2007 cashier/sales House of Video
Portsmouth, Virginia
United States
Assisted customers in person and via telephone. Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service. Excelled in exceeding daily credit card application goals. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Supervisor: Scott Contact Company: Yes
Reason for leaving: Relocated
________________________________________
EDUCATION
Dates Attended School Degree Location
8/2008 - Present Norfolk State University College Courses Norfolk, Virginia
United States
Sociology major B.A degree May 5, 2013
________________________________________
1/2004 - 5/2005 Armstrong High School High School Diploma Richmond, Virginia
United States
H.S Diploma (studied) all
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