Customer Service Data Entry

LANA WESTLUND

**** ****** ***, ******** *******, CO 80919 - w9jcdl@r.postjobfree.com

602-***-**** Home/Cell

________________________________________

OBJECTIVE: To obtain a position in which my experience and abilities will be valuable to your company.

PROFESSIONAL EXPERIENCE

Apple One – Colorado Springs, Colorado 11/10 to Current

A temporary employment agency.

Perform miscellaneous clerical and data entry functions to include receptionist, mail, scanning of personnel files and patient files. Heavy data entry of state income tax returns, license applications, and miscellaneous documents.

Mollen Immunization Clinics, LLC – Scottsdale, Arizona 10/09 to 08/10

A provider of influenza immunizations.

A high volume data entry position of medical insurance and medical billing information. Responsible for accurate and timely filing of medical insurance claims both electronically and using HCFA 1500 paper forms. Review consent forms to verify proper reimbursement and to make adjustments as necessary. Verify correct third party coding to ensure prompt payment. Work directly with customers and clients to resolve billing and/or payment issues.

Medix Staffing Solutions – Tempe, Arizona 9/08 to 3/09

A temporary employment agency for medical clinics and providers.

Ensured payments and adjustments were recorded correctly due to the installation of a new software program. Account adjustments, insurance billing and follow-up, appeals, and customer billing in a DME setting.

Edina Eye Physicians & Surgeons, P.A. – Minneapolis, Minnesota 8/00 to 6/08

An ophthalmology clinic and optical store.

Efficiently maintained business office functions for 11 opticians at six locations, working closely with the Optical manager and Finance manager for the optical store. Functions included using Quickbooks and Excel for accounts receivable, cash posting, billing and collections, refunds, aging, coding and reconciling of accounts payable, inventory counts and reconciliation of eyewear and accessories, customer service for vendors and patients, all mailroom activity and delivery. Also did verification through follow-up and appeals of DME insurance claims, to include Medicare, Medicaid, BCBS, Medica, UCare, United Healthcare and other insurance companies.

Lana Westlund, Resume Page 2

Adapt, Inc. – Minnetonka, Minnesota 9/99 to 10/00

An electronic data processing company.

Data entry of various surveys (hotels, restaurants, etc.) using company specific software. This was a part time evening position.

EDUCATION

Accounting course, North Hennepin Community College, Brooklyn Park, Minnesota

General classes, Anoka-Ramsey Community College, Coon Rapids, Minnesota

Diploma, Fridley High School, Fridley, Minnesota

Contact this candidate