Elvis Ayuk
**** *********** ***** *** ***
Houston TX 77077
Phone 832-***-****
Email ************@***.***
Objective
Versatile and results-oriented individual seeks challenging position as a certified pharmacy technician.
Summary of Skills
Quailified individual that offers 8 years of knowledge, leadership, and experience with demonstrated professionalism. Motivated and enthusiastic team player with concise knowledge of compounding, counting, pouring, and ordering medications. Responsible team leader with the ability to work as a part of a team or along with the pharmacist. Personal strengths include; resourceful problem solver and consummate team player, outgoing personality with consistent dedication to getting the job done, adapt readily to changing environments, organized and innovative.
Pharmaceutical Employment Experience
United Healthcare (05/06- Present) Certified Pharmacy Technician
§ Researches, resolves and documents physician or client inquiries and grievances and provides verbal or written results to client, prescriber, provider and/or management.
§ Escalates requests to Pharmacist when request requires extensive clinical review or denial.
§ Communicates selected prior authorization criteria, pharmacy benefit coverage and formulary alternatives to physicians, physicians office staff, medical management staff and/or pharmacists for Medicare & Medicaid patients.
Serves as the key point of contact for providers in assisting with the administration of pharmacy benefits.
Provides pharmacy systems training and other support as needed.
Provides database analysis and support, system integration, and customized application solutions for clinical applications use.
Acts as liaison with United Healthcare help desk to identify and resolve workflows issues related to technology, and issues related to data, and data integrity.
Provides support and maintenance activities for pharmacy.
Keeps documentation including specifications, project plans and timelines, standards, policies, procedures, open ticket and issues logs.
Performs application utilization tracking and reporting.
Participates in communication with clinical pharmacist in assessing and defining operational workflow, system requirements and solutions.
Acts as a resource for pharmacy systems industry knowledge and other support activities.
First Health Services (12/03- 05/07) Certified Pharmacy Technician
§ Researches, resolves and documents physician or client inquiries and grievances and provides verbal or written results to client, prescriber, provider and/or management.
§ Escalates requests to Pharmacist when request requires extensive clinical review or denial.
§ Communicates selected prior authorization criteria, pharmacy benefit coverage and formulary alternatives to physicians, physicians office staff, medical management staff and/or pharmacists for Medicare & Medicaid patients.
§ Serves as the key point of contact for providers in assisting with the administration of pharmacy benefits.
§ Provides secondary support to retail pharmacy personnel to assist with claims processsing.
§ Provides technical and helpdesk support to retail pharmacies and First Health employee’s using or planning to use computing resources.
§ Provides pharmacy systems training, and other support as needed.
§ Acts as a resource for pharmacy systems industry knowledge and other support activities.
Intra-care Hospital (5/03-12/03) Certified Pharmacy Technician (prn)
§ Pick up copies of physician orders, automated medication administration records, and unused medications from the nursing units and return them to the pharmacy.
§ Rotate through all work areas of the pharmacy and hospital.
§ Transport medications, drug-delivery devices, and other pharmacy equipment from the pharmacy to nursing units.
§ Control and audit narcotics/stock substance.
§ Assist pharmacist in counting, pouring, & preparation of medications.
§ Distribution of pharmaceuticals to adolescents, teen and adult units on an hourly basis.
§ Medication administration record (MAR) verification.
§ The input of new, re-admit and discharged patient demographics.
Pharmerica (01/02-12/03) Certified Pharmacy Technician
§ Compounding total parenteral nutrition solutions.
§ Checking continuous unit dose medications.
§ Compounding ointments, creams, oral solutions, and other medications
§ Assist pharmacist with IV admixtures.
§ Prepare inventories, order drugs and supplies from the storeroom, receive drugs and stock shelves in various pharmacy locations.
§ Responsible for verifying 3rd party billing.
§ Assist the pharmacist with filling and labeling prescriptions.
§ Prepackaging bulk medications.
§ Performs application utilization tracking and reporting.
Randalls Pharmacy (08/00-03/02) Certified Pharmacy Technician
§ Assist pharmacist in pharmaceutical preparation, distribution, and record keeping functions in the delivery of pharmaceuticals to patients.
§ Serve as first-line contact for all internal pharmacy issue inquires. Handle cash and credit card transactions.
§ Excellent oral and written communication skills for routine interactions with staff, patients, and visitors.
§ Performs application utilization tracking and reporting.
§ Recommends and supports streamlining of processes to increase system functionality and productivity.
§ Participates in communication with clinical pharmacist in assessing and defining operational workflow, system requirements and solutions.
Licenses
Pharmacy Technician Certification 2000 - Current
Texas Board of Pharmacy 2004 - Current
Loan Officer License 2006 – Current
Education
Biology 145hours Graduated 2005 @TSU
Pre-Pharmacy 96 hours Texas Southern University
PC Skills
Microsoft Office FirstTrax
Outlook EmedNy
IDX Windows XP
Peoplesafe Citrix Programs
Pills SX
DiRad Medco
Avaya IVR
Lotus Notes
References:
Available upon request.