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Customer Service Sales

Location:
Salem, OR
Posted:
December 12, 2010

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Resume:

Mark A. Wilson

P.O.Box ***

Newberg, Oregon *****

503-***-****

w8o3ew@r.postjobfree.com

PROFILE

Accomplished sales professional with

extensive progressive outside sales, retail sales experience,

business to business selling, customer service and communication

skills successfully representing a variety of quality companies.

A demonstrated record of increasing revenues in

high profile positions requiring substantial client contact,

and outstanding sales, communication, negotiation,

sales presentation, and sales territory development.

EDUCATION

2003-2006

UNIVERSITY OF OREGON, Eugene, Oregon 2006

BACHELOR OF SCIENCE in Economic

EXPERIENCE

2010

LARSEN MOTORS, McMinnville, Oregon

Automotive sales presentation,CRM,customer service

2008-2010

NECA/IBEW#48

Limited Energy Training Program, Portland, Oregon

2007-2008

COVERALL OF OREGON, Portland, Oregon

OUTSIDE SALES REPRESENTATIVE:

Business to business selling, cold calling, customer service,

preparing of quotes and sales contracts for

Coverall of Oregon commercial cleaning services.

2002-2003

SLEEP COUNTRY USA, Kent, Washington

RETAIL SALES: Beaverton, Oregon store

Resourceful retail sales and customer service specialist

with proven ability to achieve client satisfaction

leading to a high level of repeat business.

2001-2002

INDEPENDENT SALES REPRESENTATIVE, Tualatin, Oregon

Representing home furnishing manufactures for territories

of Oregon and Washington. Responsible for development of sales and

marketing strategies for these states.

1998-2001

INDEPENDENT SALES REPRESENTATIVE, Venice, Florida

Representing home furnishing manufactures for territory

of Florida. Responsible for the development of sales and

marketing strategies for Florida. Prospective customers developed

by cold calling and attending the High Point Furniture Market.

1993-98

INDEPENDENT SALES REPRESENTATIVE, Golden, Colorado

Representing home furnishing and lighting manufacturers for

territories of Colorado and Utah.

Developed and established retail accounts for

the following manufacturers:

Stiffel Lighting Company-a lighting manufacturer

Framed Picture Ent.-a framed art manufacturer

Design Guild-a crystal and lighting manufacturer

Craftmark Table Company-an occasional table manufacturer

Casa Bisque-an importer of home furnishing

Job duties included development of new accounts and expansion of

existing accounts, arranging delivery of products to customers; solicit

orders through store visits, customer service, and education of retail

sales persons of company's product features, implementing new product

mix to address customer's changing needs.

Monitor and track the performance of company's advertising program.

Achieved increases in lighting and accessory business for

Stiffel Co, Design Guild. Expanded Casa Bique direct container

program to J.C. Penney Portfolio stores.

1989-93

KNOB CREEK, Danbury, Connecticut

REGIONAL ACCOUNT MANAGER–Responsible for sales and customer service

for a sixteen states region.

ACCOUNT MANAGER for national account J.C.Penney Portfolio stores.

Implemented a sales and marketing plan.The training of the retail

sales persons of the feature and benefits of Knob Creek products.

Perform weekly and monthly sales and expense reports.

SALES REPRESENTATIVE–Generated an increase in Knob Creek products

volume for Texas and Oklahoma territories. Monitor market conditions

and sales performance

of Knob Creek products.

COMPUTER SKILLS

Financial: Microsoft Excel, Peachtree, and QuickBooks

Database: Microsoft Access

Econometric Software: E-views

GIS: Arc-view, Arc-Map

Other: Microsoft Word, and PowerPoint



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