Customer Service Sales
Resume:
Mark A. Wilson
P.O.Box ***
Newberg, Oregon *****
***********@*****.***
PROFILE
Accomplished sales professional with
extensive progressive outside sales, retail sales experience,
business to business selling, customer service and communication
skills successfully representing a variety of quality companies.
A demonstrated record of increasing revenues in
high profile positions requiring substantial client contact,
and outstanding sales, communication, negotiation,
sales presentation, and sales territory development.
EDUCATION
2003-2006
UNIVERSITY OF OREGON, Eugene, Oregon 2006
BACHELOR OF SCIENCE in Economic
EXPERIENCE
2010
LARSEN MOTORS, McMinnville, Oregon
Automotive sales presentation,CRM,customer service
2008-2010
NECA/IBEW#48
Limited Energy Training Program, Portland, Oregon
2007-2008
COVERALL OF OREGON, Portland, Oregon
OUTSIDE SALES REPRESENTATIVE:
Business to business selling, cold calling, customer service,
preparing of quotes and sales contracts for
Coverall of Oregon commercial cleaning services.
2002-2003
SLEEP COUNTRY USA, Kent, Washington
RETAIL SALES: Beaverton, Oregon store
Resourceful retail sales and customer service specialist
with proven ability to achieve client satisfaction
leading to a high level of repeat business.
2001-2002
INDEPENDENT SALES REPRESENTATIVE, Tualatin, Oregon
Representing home furnishing manufactures for territories
of Oregon and Washington. Responsible for development of sales and
marketing strategies for these states.
1998-2001
INDEPENDENT SALES REPRESENTATIVE, Venice, Florida
Representing home furnishing manufactures for territory
of Florida. Responsible for the development of sales and
marketing strategies for Florida. Prospective customers developed
by cold calling and attending the High Point Furniture Market.
1993-98
INDEPENDENT SALES REPRESENTATIVE, Golden, Colorado
Representing home furnishing and lighting manufacturers for
territories of Colorado and Utah.
Developed and established retail accounts for
the following manufacturers:
Stiffel Lighting Company-a lighting manufacturer
Framed Picture Ent.-a framed art manufacturer
Design Guild-a crystal and lighting manufacturer
Craftmark Table Company-an occasional table manufacturer
Casa Bisque-an importer of home furnishing
Job duties included development of new accounts and expansion of
existing accounts, arranging delivery of products to customers; solicit
orders through store visits, customer service, and education of retail
sales persons of company's product features, implementing new product
mix to address customer's changing needs.
Monitor and track the performance of company's advertising program.
Achieved increases in lighting and accessory business for
Stiffel Co, Design Guild. Expanded Casa Bique direct container
program to J.C. Penney Portfolio stores.
1989-93
KNOB CREEK, Danbury, Connecticut
REGIONAL ACCOUNT MANAGER–Responsible for sales and customer service
for a sixteen states region.
ACCOUNT MANAGER for national account J.C.Penney Portfolio stores.
Implemented a sales and marketing plan.The training of the retail
sales persons of the feature and benefits of Knob Creek products.
Perform weekly and monthly sales and expense reports.
SALES REPRESENTATIVE–Generated an increase in Knob Creek products
volume for Texas and Oklahoma territories. Monitor market conditions
and sales performance
of Knob Creek products.
COMPUTER SKILLS
Financial: Microsoft Excel, Peachtree, and QuickBooks
Database: Microsoft Access
Econometric Software: E-views
GIS: Arc-view, Arc-Map
Other: Microsoft Word, and PowerPoint
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