Customer Service Sales

GINA CRESCI

**** ***** *** *** *****, Ca. ***** 916-***-**** **********@*****.***

Objective

To obtain a position where I can utilize my excellent organizational, and customer service skills in an office environment, where there is a need for a variety of office management tasks including – computer knowledge, organizational abilities, business intelligence and database program use.

Key Skills

• Customer service skills

• Answered phone inquiries

• Handled cash/used register

• Maintained inventory records

• Type 33 wpm

• 10-key-9960 keystrokes per hour

• Appointment setting

• Accounts payable and receivable

• Time management

• Organizational skills

• Data entry

• Logo design/On-line advertising • Records Management

• Meeting & Event Planning

• Inventory Management

Experience

Apartment Manager/Personal Assistant Roman Villa Apartments, Sacramento, CA.

Managed busy office, answered phones, conducted unit showings, collected and posted rent, made deposits, maintained accurate records, ordered office supplies.

Receptionist/Office Manager Jared Hunt Construction, Sacramento, CA.

Ordered required job site materials, maintained accurate records of employee time sheets, developed portfolio of before and after photos, created business logo and business cards, used computer skills to advertise business online.

Health Care Provider In Home Support Service, Sacramento, Ca.

Direct patient care included: dressing open wounds and infection control, administered prescribed medication, provided consistent physical and mental comfort, ordered medical supplies.

Infant Care Assistant Golden Valley Academy, Elk Grove, CA.

Provided individualized care for infants in childcare center, maintained accurate documentation of feeding times and amounts for each infant, maintained physical hygiene of each infant- changed diapers, clothing as necessary, administered prescribed medications, maintained a clean and healthy environment.

Sales Clerk Clothestime, Elk Grove, CA.

Provided excellent customer service, greeted customers, rang up sales, maintained cash and credit transaction records, provided assistance to customers in choosing apparel, promoted sales, kept sales floor organized, maintained all company safety guidelines.

Certifications

Elk Grove Adult & Community Education:

Microsoft Office Works Word-Power Point/Publisher/Excel

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