Project Manager Air Force
Resume:
Lewis A. Lambert
Kemp, TX *****
903-***-**** (Home)
214-***-**** (Cell)
***********@*****.***
PROFESSIONAL SUMMARY: I have more than 25 years experience in strategic communication planning and implementation, crisis communication, internal/employee communication, marketing communication, public affairs, media and community relations. My industry experience includes manufacturing, healthcare, state and federal government, telecommunications, technology, energy and insurance.
EDUCATION:
MA, Public Administration, University of Northern Colorado
BA, Political Science, University of Maryland
BS, Health Care Services, Southern Illinois University
Certificate, Executive Graduate Program, Mass Communication, University of Oklahoma
Security Clearance: DOD Secret
WORK EXPERIENCE:
Strategic Communication/Public Affairs:
Principle Communication Consultant, Chief of Information, U.S. Navy (CSC, Alexandria, VA., 2009-10)
• Developed communication plans for the Navy’s outreach programs
• Led public affairs implementation teams during the 20 Navy Weeks held annually throughout the country
• Organized community relations’ events with civic groups, local and state governments, youth groups, local business groups and coordinated media coverage
Senior Consultant, Director of STRATCOM, Army Medical Command (Booz Allen Hamilton, San Antonio, TX, 2009))
• Developed processes to establish a media reporting and analysis capability
• Developed a command-wide strategic communication plan to include promoting various wounded warrior programs
• Conducted an analysis of Army Medical Command’s communication processes
Senior Consultant, Air Force Center for Engineering & Environment (Booz Allen Hamilton, San Antonio, TX, 2009)
• Developed Strategic Communication Plan for the Air Force Center of Engineering and Environment (AFCEE)
• Developed an integrated communication implementation plan for AFCEE
Senior Consultant, Air Force Real Property Agency (Booz Allen Hamilton, San Antonio, TX, 2009)
• Developed the Air Force Real Property Agency’s (AFRPA) marketing communication plan to for the Enhanced Utilization Leasing program (EUL) targeting commercial developers.
• Developed AFRPA’s marketing communication plan to sell excess Air Force property to entrepreneurs to develop alternate energy uses.
Business Development, Strategic Communication Practice (CSC, Alexandria, VA. 2008-2009)
• Led the pursuit of strategic communication opportunities in the Defense Sector
• Wrote and reviewed proposals
• Developed strategic communication service offerings.
Director of Global Communications, Outsourcing Services (CSC, Falls Church, Va. 2007-2008)
• Led a global communications program serving more than 45,000 employees.
• Developed strategic communication plans for key corporate initiatives.
• Led a global network of business unit communications specialists.
• Provided corporate executives guidance and assistance in developing marketing plans for themes and messages.
• Developed communications programs that promoted corporate initiatives, priorities and objectives.
• Led the communications team for the corporate-wide change management endeavor.
Office of the Secretary of the Air Force, Pentagon (CSC, Arlington, VA. 2004-2005 & 2007)
• Served as lead contractor/deputy project manager on site at Secretary of the Air Force Office of Communication and Public Affairs in the Pentagon.
• Developed the 2007 Air Force Strategic Communications Guide and the Air Force Public Affairs Strategic Operations Plan.
• Provided public affairs guidance on major issues involving Air Force programs. Identified critical issues that required senior leadership responses including testimony to Congress and interviews with the media.
• Advised the Air Force Director of Communication and the Chief of Air Force Public Affairs on issues that might impact the strategic communications environment for the Air Force.
• Assisted in the development of evolving strategic communication doctrine, training, and processes.
• Developed messages that promote the Air Force’s mission and capabilities.
• Developed the 2005 Air Force Strategic Communications Guide and the Air Force Public Affairs Strategic Operations Plan.
• Provide public affairs guidance on major issues involving Air Force programs.
• Identified critical issues that required senior leadership responses including testimony to Congress and interviews with the media.
Office of the Chief of Army Public Affairs, Pentagon (MPRI, Arlington, VA. 2006)
• Researched and analyzed critical Army issues in the media in response to Chief of Army Public Affairs requirements.
• Produced daily media analysis reports for Army-wide distribution.
• Instructed Army public affairs planning teams to provide feedback on issues, events, and programs that appeared in the media.
Office of the Secretary of Defense, Staff/Faculty, Department of Defense Information School (MPRI, Ft. Meade, MD. 2002-2004)
• Updated curriculum and professional training development programs for the Public Affairs Officer’s Qualification Course
• Led the Assistant Secretary of Defense for Public Affairs (OASD/PA) Operation Iraqi Freedom objectives, media relations, internal information, training, and equipment.
• Served as a member of the Joint Chiefs Of Staff (JCS) Public Affairs Working Group, which shaped the transformation of Joint Public Affairs Operations for the 21st century.
Management/Management Consultant:
Business Development Director (Sprint Enterprise Network Services, Houston, TX 2000)
• Developed a service line of business to assist healthcare providers conform to the new HIPAA legislation.
• Wrote proposals to design and deliver technology services to the state government (TX)
• Created the “model office” for Sprint’s Project Management Office.
• Developed a migration plan to implement the new HIPPA regulations for Sprint Enterprise Network Services’ customers.
Senior Management Consultant and Principal Program Director (EDS, Plano, TX 1998-1999)
• Conducted assessments of client business and technical operations.
• Developed business improvement plans.
• Facilitated corporate strategic planning seminars.
• Wrote and maintained business continuity/disaster recovery plans.
• Led a dozen Y2K global remediation teams.
• Led process improvement teams.
Marketing Communication, GTE, (Dallas, TX 1997-1998)
• Conducted market research to support GTE products.
• Created marketing collateral on existing products.
• Led team to define market segment.
• Prepared marketing materials for the GTE sales force on new products.
Summary of Leadership Experience: EDS, (1981-1997 & 1998-1999)
• Led the EDS/Olivetti Joint venture in Italy
• Led the Apple Computer/EDS network integration project in France.
• Served as Associate Administrator of the Illinois Medicare Program
• Served as Associate Administrator of the FEMA flood insurance program
• Led a 250 person management group re-engineer GM’s engineering infrastructure
• Led training teams.
• Led proposal writing teams.
• Led service delivery teams.
• Led business reengineering project teams.
• Trained business process improvement reengineering teams.
• Created and reviewed long and short-term marketing and communications plans.
• Created and tested marketing programs.
• Introduced the value based sales process to Strategic Business Units' sales,
marketing and operations staffs.
• Assisted global business units formulate value propositions for their prospective customers.
• Developed marketing strategies and marketing communications plans
• Developed several in-depth sales and marketing strategies to penetrate East Europe.
Senior Public Affairs Officer (USAF)
• Served as Senior Press Officer for NATO forces in Southern Europe.
• Served as Public Affairs Contingency Planning Officer for NATO forces in Southern Europe.
• Developed crisis management plans for the evacuation of civilians from potential combat areas.
• Served as Chief of Media Relations for Strategic Air Command (SAC); designated public
affairs spokesman for Strategic Air Command’s ballistic missile and nuclear weapons systems.
• Supported FEMA to develop crisis contingency plans for civilians in close proximity to a nuclear accident or incident.
• Served as community relations' representative for two military bases, and was involved in civic activities with both political and business leaders. Wrote and edited two community newspapers with a circulation of 10,000
Professional Development:
• Instructor Certification, Public Affairs Officer Qualification Course, Defense Information School
• Public Affairs Officer Qualification Course Graduate, Defense Information School
• Certified Business Continuity/Disaster Recovery Planner (CBCP), Vancouver, Canada
Other Experience:
• Adjunct Instructor: Park College, Kansas City, Kansas: Political Science
• Adjunct Instructor: Southern Illinois University, Carbondale, Il: Health Services Financial Mgmt
• Adjunct Instructor: Embry-Riddle University, Daytona Beach: FL Political Science
• Certified and Licensed Director of two Child Care Development Facilities.
Volunteer Experience:
Founder and Director, American Youth Soccer Program, Naples Italy
Executive Director of American Youth Sports Program, Naples Italy
Merit Badge Counselor, Boy Scouts of America
Fundraiser for Dallas Ballet
Coordinator and Volunteer, Special Olympics, State of Maryland
Habitat for Humanity, Little Rock, Arkansas
Organizations:
Air Force Public Affairs Alumni Association
American Legion
Military Officers Association of America
Habitat for Horses (Equine Rescue), Texas
National Rifle Association
Honors: National Dean's List 1981
First place winner of the Military Officer Association of America’s (MOAA) 2011
Essay contest
Foreign Languages: Italian, fluent, Russian and French, fair
Author: Michael's Messengers, AuthorHouse, Bloomington IN, 2004, Uncommon Warrior, 2009, A Son’s Odyssey, 2011
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