Customer Service Marketing

Career Objective

Versatile communications professional with 5 years blended experience in classical marketing and new marketing mediums. Seeking a communications position that will utilize a varied marketing and communications background to support outreach and communication efforts.

Employment History

ROHDE & SCHWARZ– Columbia, MD

Independent manufacturer of test and measurement equipment for mobile radios and radio communications

Marketing Campaign Manager, 2010-2011

Executed a variety of business to business marketing tasks to increase product awareness and generate revenue. This included creation, design and planning of print and digital materials, social media, and promotions. Campaigns ranged from specific products and product lines, to account managers maintaining contact with customers. Business markets included Aerospace and Defense, Mobile Communications, Broadcasting, Radiomonitoring and Radiolocation.

NLS ANIMAL HEALTH/BUTLER SCHEIN ANIMAL HEALTH – Owings Mills, MD

Major distributor of veterinary supplies for North America

Marketing Specialist, 2008-2010

Developed marketing programs for a variety of business-to-business clients. Used an integrated approach to create balanced programs for clients to build their respective brands and businesses. Planned and developed effective marketing materials to aid sales representatives. Materials included monthly promotional magazines, newsletters and event signage. Coordinated outside marketing vendor projects. Digitized information to streamline customer service objectives. Maintained database information including product pricing and customer account rebates.

WEICHERT REALTORS® - PLATINUM SERVICE

Residential real estate brokerage

Communication Specialist, 2006-2008

Designed and managed marketing materials for home builders and agents. Developed and implemented email marketing for listings and agent recruiting. Maintained company website with current photos and information. Coordinated with outside vendors. Updated and maintained lead database.

Skills

Marketing Strategies & Campaigns

Corporate Communications

Marketing Innovation and Creativity

Web & Print Design & Development

Copywriting & Editing

Social Media

Media Purchasing & Planning

Graphic Design

Technology

PC/Microsoft Windows:

Adobe Creative Suite, Quark Xpress, MS Office (Word, Access, Excel, PowerPoint)

Education

Towson University

Interactive Media Design Online Graduate Certificate Program – Currently enrolled

B.S. Degree – Mass Communication, 2006

Carroll Community College

A.A. Degree –General studies, 2003

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