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Sales Customer Service

Location:
kharagpur, WB, 721305, India
Salary:
15000PM
Posted:
July 04, 2011

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Resume:

Syed Shahed Hasan

Kazi Mohalla,Inda,

Kharagpur.

Contact no +918*********

w7ntw6@r.postjobfree.com

OBJECTIVE

To work in the most challenging position with an organization that provides ample opportunities to learn , to contribute and

To obtain a position where I can maximize my multi layer of management skills, business development and retention, customer service, problem solving and a successful track record in Account,Marketing and sales.

Working History

From 2005 to 2006 as a Telesales Executive in HBL Global Pvt Ltd. (Sister Concern of HDFC Bank) in Credit Card Department In Kolkata.

Job Responsibilities

Sales the credit card of HDFC bank

Sales of market this product achieve tar gate and different type of

Product in bank gold card, silver card.

Responsibilities Filed Investation of HDFC bank product and customer

Verification and making the report data month Planned successful marketing and advertising strategies targeting and developing new accounts, bringing more businesses and greater economic support to the city

Expanded customer base through a variety of effective sales techniques

Initiated promotion of bank products utilizing various marketing and advertising methods

From 2006 to 2008 as a Cashier cum Accountant in Woodland Exclusive

Showroom in Bhubneswar.

Job Responsibilities

Having an extensive experience in processing and billing of transportation.

Maintaining General Ledgers, Party Ledgers, Sales Ledgers, Purchase Ledgers.

Maintaining of day to day banking functions, including Bank Reconciliation Statement, Cash Disbursement.

Responsible for collecting funds from debtors.

Maintaining of Attendance Register.

Doing Voucher entries.

Responsible for handling all cash intake and maintenance of light and other duties.

Helped workers and customers.

Responsible for solving customer's complaints.

From 2008 to 2009 as a Relationship Officer in Fullerton India Credit co. ltd.

in Kharagpur.

Job Responsibilities

Promoted business by developing relationships with new and existing realtors and borrowers.

Pre-qualified and interviewed potential borrowers.

Provide information to borrowers and related parties about loan options, documents, market conditions and other requirements necessary to close the loan.

Helped operations personnel in processing and closing loans.

Analyzed and reviewed new loan guidelines, updates, programs and changes.

Cross Sell initiatives for existing client base.

Convert telesales into leads business.

Closely worked with credit and operations Manager for

sanctioning and disbursement of cases..

From 2009 to 2011 as a Accountant in Babloo pharmaceutical Agencies in Cuttact.

Job Responsibilities

Maintaining of day to day banking functions, including Bank Reconciliation Statement, Cash Disbursement.

Credit Control and correspondence with customers.

Doing Voucher entries

Maintenance of Daily Sales Record.

Maintenance of Register for Customers Satisfaction and Service Index..

Maintains Attendance Register.

Coordinating with Auditors for carrying out Audit.

Daily receipt of cheque/drafts collection cheques checking and banking.

Sending the Daily collection dash board to management

ACADEMIC QUALIFICATIONS :

B.com(Hons)from Vidiyasagar university, in the year 2001

Higher secondary from W.B.C.H.S.E,in the year 1998

Matriculation from W.B.B.S.E,in the year 1996

PROFESSIONAL QUALIFICATIONS:

Certificate Course in ”E-Account”in march 2004.

Certificate Course in Export-Import in 2011.

From Enterprise Development Institute (Promoted by Bengal National Chamber of Commerce & Industry and Govt. of West Bengal)

IT SKILLS :

Financial Accounting : Tally 5.2

Office Package : MS-Word, MS Excel, MS-Access , PowerPoint,

Web Technology : Internet Services.

SOFT SKILLS & ATTRIBUTES:

Quick learner with ability to learn.

Team Player with flexible approach to work and to take initiative whenever required.

LINGUISTIC PROFICIENCY :

English : Read, Write & Speak

Hindi : Read, Write & Speak

Bengali : Speak

PERSONAL DETAILS :

Date Of Birth : 05th April ,1981

Religion : Muslim

Caste : General

Marital Status : Married

CONTACT ADDRESS :

Samir Manzil,Kazi Mohalla,

Post : - Inda,Kharagpur

Dist : - Paschim Midnapur (W.B)

DECLARATION :

I hereby declare that the information furnished above is true to the best of my knowledge and belief.

Signature

Date:



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