ALICIA P. OBIDA
**** ********** *******, ***********, ******* L5W 1L2
Telephone No.: 647-***-****
email add: ***********@*****.***
OBJECTIVE: Billing/Accounts Payable and Claims coordinator
SUMMARY OF QUALIFICATIONS
• Proficient in using Microsoft Word, Excel, and Powerpoint and quick to learn other software applications
• Excellent written and verbal communication skills
• 24 years of professional work experience in billing and collection and with solid background in accounting receivables, billing, reconciliations, mortgages, mutual funds and loan assistance
• Strong analytical and problem solving skills
• Detail-oriented and efficient at multi-tasking
• Excellent organizational and inter-personal skills
• Enthusiastic team player
WORK HISTORY
Billing and Collection Supervisor – November 11, 1998 to July 22, 2011
Home Development Mutual Fund (Government Financial Institution), Philippines
• Ensured that housing loan accounts are maintained in current status through implementation of active collection strategies.
• Entertained various queries from housing loan borrowers and developers including conduct of counseling and/or briefing in the collection remedies and loan restructuring program in the subdivision/homeowners association and employers.
• Negotiated/encouraged employers/developers to execute Collection Servicing Agreement.
• Reviewed housing loan subsidiary ledgers with loan restructuring and condonation of penalties and interests.
• Approved statements of account and zero-out ledgers of fully paid housing loan accounts.
• Investigated and reconciled discrepancies on customer accounts.
• Prepared consolidated reports of condoned penalties and interest for approval of Board of Trustees.
• Prepared communications and endorsed problematic accounts for restructuring, investigation objectives and legal foreclosure.
• Reviewed/approved documents for Mortgage Redemption /Fire Insurance claims and recommended for submission to Insurance pool for payment.
• Prepared periodic reports such as financial reports, statements, schedules and annual budget.
Member Services Officer (Aug 1, 1994 – November 10, 1998)
Home Development Mutual Fund (Government Financial Institution), Philippines
• Reviewed mortgage documents applying for housing loan including housing loan amount.
• Checks and monitors insurance claims of housing loan borrowers (Mortgage Redemption Insurance and Fire Claims)
• Conducted counseling services/information briefings among prospective (i.e. corporate employers, developers) borrowers interested in availing of housing loan.
• Coordinated with prospective beneficiaries of employers/association on documentary requirements and monitored the progress/development of group housing projects.
Loans Analyst (April 2, 1987 to July 31, 1994)
• Prepared initial analysis of the credit and financial standing of the banks applying for accreditation/renewal of the Purchase Commitment Line under Retail Financing for House Construction Program and Developmental Loan Program as well as initial evaluation of developer’s application/renewal for a credit line under Credit Facility for Private Developers.
• Reviewed/evaluated collaterals assigned by originating banks/developers availing of credit lines under Retail Financing for House Construction Program, Developmental Loan and Credit Facility for Private Developers.
• Monitored banks/developers credit line availment through ledgering of loan repayments and supervised preparation of principal/interest refund to developers in cases of pre/overpayments.
• Reviewed and reconciled various financial transactions, examined invoices, expenses, vouchers and other sourced documents to verify obligations.
• Maintained accounting records including ledgers, journals and individual accounts.
• Complied budget and documents based on estimated income and expenses
EDUCATION
Master in Business Administration, Wesleyan University, Philippines
Bachelors Degree in Accountancy, Polytechnic Univ. of the Philippines
REFERENCES
Available upon request.