HR Manager

Ellen D. Conn, NCC, PHR

**** ******** **.

Frisco, TX 75034

Home: 469-***-**** Cell: 469-***-**** E-Mail: *****.*.****@*****.***

OBJECTIVE: A professional position in the field of Human Resources working with a company to integrate effective HR processes.

SUMMARY OF QUALIFICATIONS:

• Over 14 years of HR Experience • Certified HR Professional

• Experienced HR Consultant • Handle legal & compliance matters

• Knowledge of State & Federal employment laws • All aspects of employee relations

• Experience with multi-site/multi-state organizations • Design & implement HRIS systems

• Benefit negotiations & administration • All aspects of performance management

• Develop, implement & monitor recruiting strategies • Salary administration

• 100% win rate on EEOC & DOL claims • Design & conduct training

• HR metrics • Assist in budgeting processes

EXPERIENCE:

Human Resources Director

Achilles Group

Dallas, TX 1/08 – 2/09

Human Resources Consultant for multiple organizations employing between 40 – 200 employees. Responsibilities included developing policies and procedures for client organizations. Assisted clients with handling all aspects of employee relations matters. Ensured client organizations are compliant with all employment related laws (FLSA, EEO, ADA, FMLA, OSHA). Helped negotiate benefits for client organizations. Conducted training for managers in the area of goal setting, hiring, termination, performance management, sexual harassment and other HR related topics. Assisted with implementing HRIS systems.

District Human Resources Manager

Graybar Electric Company

Ft. Worth, TX 9/01 – 6/07

Provided support for 15 locations with over 550 employees with locations in 3 states. Responsibilities included handling all aspects of employee investigations and the resolutions thereof. Worked with managers on performance management issues (goal setting, coaching, corrective action, and involuntary terminations). Trained managers on various HR topics such as: performance management, interviewing and workplace harassment. Helped with SAP roll out by scheduling training sessions for all employees as appropriate based on job responsibilities and trained managers on HR module. Created user-friendly manual for HR module. Assist with annual budgeting process. Salary administration. Developed, implemented and monitored recruiting strategies for each market. Worked with vendors as necessary. Administered benefit plans (medical, dental, vision, STD, LTD, FMLA & retirement plans).

Human Resources Generalist

Domino’s Pizza, LLC

Arlington, TX 4/99 – 4/01

Provided support for 44 locations with over 850 employees with locations in 2 states in 7 markets. Responsibilities included handling all aspects of employee investigations and the resolutions thereof. Worked with managers on performance management issues (goal setting, coaching, corrective action, and involuntary terminations). Trained managers on various HR topics such as: performance management, interviewing, workplace harassment, and the HRIS. Developed, implemented and monitored recruiting strategies for each market. Analyzed turnover and developed action plan to reduce turnover. Successfully reduced by over 40%. Administered benefit plans (medical, dental, vision, STD, LTD, FMLA & retirement plans). Acted as liaison between local, district and corporate in HR matters as needed.

Human Resources Assistant

BancFirst Corporation

Oklahoma City, OK 6/95 – 4/99

. Responsibilities included rewriting Personnel Procedure Manual and training local representatives on same. Rewrote employee handbook. Administered Family & Medical Leave Act. Ensured timely and accurate completion of EEO-1 and Vets-100. Developed HR metrics for turnover, 401(k) participation, insurance premium/claims analysis & affirmative action tracking. Assisted with all aspects of open enrollment. Developed electronic budget spreadsheet which resulted in less time and errors during budgeting process. Assisted during bank acquisitions

Human Resource Representative/Office Manager

Quinella Seismic & Acquisition Company

Edmond, OK 7/92 – 1/95

Responsibilities included payroll and calculation of related taxes. Maintained personnel and workers’ compensation files. Ensured compliance with Fair Labor Standards Act. Administered medical and dental plans. Rewrote employee handbook. Prepared monthly financial reports.

Program Administrator/Addictions Counselor

Health Concepts IV, Inc. dba Cedar Vale Addiction Treatment Unit

Oklahoma City, OK 3/90 – 1/92 (offices closed)

Hired as primary counselor. Promoted to program administrator within 18 months. Responsibilities included carrying patient load, case management, development of family program and community relationships. Ensured compliance with Department of Mental Health regulations in order to ensure ability to accept Medicaid. Develop action plans as necessary to maintain compliance.

EDUCATION:

Master of Business Administration, 7/1996

University of Central Oklahoma, Edmond, OK

Master of Education, 12/1989

University of Georgia, Athens, GA

Community Counseling

Bachelor of Arts, 12/1987

University of South Florida, Tampa, FL

Major: Criminology

CERTIFICATIONS:

National Certified Counselor (NCC), obtained 10/90

Professional in Human Resources (PHR), obtained 12/96

PROFESSIONAL MEMBERSHIPS:

1996 – Present: Society for Human Resource Management (SHRM)

1999 – Present: Dallas Human Resources Association

COMPUTER SKILLS:

Microsoft Office (Windows & Apple) SAP Human Resources Module

PeopleSoft 7.51 Ceridian’s Orchestrator Human Resources Module

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