Human Service Professional and Educator

PHYLLIS BILLINGS

*** ** ***** ***** **. • Dunnellon, FL 34431 • H 352-***-**** • C 352-***-**** • **********@*****.***

Highly motivated professional offers over 5 years of diverse experience in Education, Criminal Justice and Human Services. Brings dedication to organizational goals and a genuine commitment to offering outstanding assistance to those in need.

PROFESSIONAL PROFILE

· Highly developed and effective communication skills and interpersonal abilities; utilize tact and diplomacy in all communications. Build positive relationships with all levels of professional.

· Develop and implement effective educational materials in a variety of subjects.

· Results driven, focused, meticulously detail oriented and determined performer with exemplary work ethic.

· Strong analytical skills evaluate situations and implement effective solutions.

EMPLOYMENT HISTORY

Elementary Teacher, Substitute TeacherMarion County School District • Ocala, FLLevy County School District • Bronson, FLSt. Lucie County School District • Fort Pierce, FLHillsborough County School District • Tampa, FLBoard Of Cooperative Educational Services • Hudson Falls, NY 2008-present200920062004 – 20052002 – 2004

Developed and taught units for all required subjects, incorporating character and ethics across the curriculum.

· Facilitated student learning through effective analysis, generating positive solutions and communicating with parents to develop effective plan of action.

· Developed materials utilizing a number of learning styles, including hands-on learning projects.

· Fostered student growth through creation of a welcoming and open learning environment.

· Maintained excellent classroom management through assertive discipline and positive reinforcement.

· Awarded for recognition of dedication to staff and student development (St. Lucie County School District)

Child Protective InvestigatorDepartment of Children and Families • Riviera Beach, FL 2007 – 2008

Received, investigated and acted on allegations of child abuse.

· Analyzed reported child abuse to determine best course of action.

· Referred families to services such as counseling, drug testing and daycare assistance.

· Generated accurate reports on actions taken and recommended.

· Managed legal paperwork such as dependency petition forms.

· Recognized for apprehending criminal eluding capture for over 7 years.

EDUCATION

Master of Education in School Administration, GPA 3.77 2009

Master of Education in Elementary Education, GPA 3.84 2004

University of Phoenix • Phoenix, AZ

Bachelor of Science in Criminal Justice 1990

Marist College • Poughkeepsie, NY

Additional Training

Effects of Domestic Violence on Children 2007

Diversity Issues, Staff and Parent Issues, Conflict Resolution 1999

TECHNICAL PROFICIENCIES

Windows 98 / ME / 2000 / XP; Microsoft Office Suite: MS Word, MS Excel; Internet Explorer

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