Customer Service High School
Resume:
Resume
Michelle Mikeska
Antioch IL, 60002
w6n71q@r.postjobfree.com
Objectives
My current objective is to find a job in which I can use my abilities to do better for the company. I believe I can make a difference.
Recent Projects
I recently completed my Associate in Arts Degree at CLC. I recently purchased a new home. I am also a Public Notary for the state of Illinois.
Work Experience
Company Years Job title/Function
Michaels Arts and Crafts
November2003-December 2007 Front End Supervisor: Key Holder, customer service, cashiering, returns. I also helped out on the floor and filled other miscellaneous positions when needed.
Twin City Financial Bank December 2007-Present Supervisor: Key holder, Manager on Duty, Customer Service, accounts, public notary
Between my past jobs, I have gained a large variety of work experience. At Michaels I worked as a Supervisor. I was responsible for the front end of the store. I had to do all the returns, train cashiers, make the schedule, kept the front end looking nice, if there was spare time I would help out on the floor with unloading boxes. I also worked a lot with the kids’ birthday parties and kids clubs. For those I set up a project for the kids to work on and keep them entertained for a few hours.
At TCF I was a Supervisor. I have managed over people, I worked a lot with customer service, I worked with selling accounts and as well as opening/closing accounts, I had to do all teller transactions, it was my responsibility to balance the vault, coin counter, and make sure the teller drawers were balanced as well, I worked with the audits, I made the schedule, ordered supplies, it was important that I kept things organized, I had to open/close the branch, and I did the security testing. I also took some courses there on human resources and management.
Educational Background
School Location Graduated Degree/Major
Warren Township High School Gurnee 2005 High School Diploma
College of Lake County Grayslake 2009 Associates in Arts
Major Courses
• Introduction to Business
• Quantitative Literacy
• Introduction to speech
• Psychology
• Introduction to color and design
• Anthropology
• Introduction to computers
• Earth Science
Skills
• Microsoft word
• Excel
• PowerPoint
• Writing schedules
• Well organized
• Willing to learn any new skills
Awards/Recognition
I. Student of the Month
II. Art Award (in ceramics)
III. On the Spot Awards
IV. Public Notary
Interests
• Biking
• Roller blading
• Swimming
• Art
• Crafts
• Computers
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