Benjamin J. Ferrell
Zanesville, OH 43701
Phone: 740-***-****
Email: **********@*******.***
Employment Objective:
A position that will challenge my strong leadership and decisive problem solving skills. An opportunity that will allow me to constantly strive to achieve my best for a competitive company.
Employment History:
July 2005 – February 2008
Home Depot Zanesville, OH
Receiving Supervisor
Receive and ship merchandise
Load/unload delivery trucks using forklift, slip sheet, reach truck and electric pallet jack
Compare packing slips and purchase orders to merchandise received
File freight claims when receiving damages, shortages or overages
Schedule delivery appointments
Stock merchandise in store
Use company computer system to verify inventory/cycle count
Work with surrounding stores to transfer out of stock merchandise to each other
Monitor Returns Clerk to ensure returns and buy backs are properly processed
Set goals for Receiving Associates and ensure they are being met
Monitor open orders to ensure overdue PO’s are delivered timely
Ordered all Operation’s store use products using the E-Buy system
Assisted Customers in all departments of the home improvement store
Lift truck equipment instructor
Kept current with all hazardous material procedures and DOT regulations
January 2005 – May 2005
Mid-South Distributors Norwich, OH
Office Manager
Office Manager for one of the largest small animal distribution centers in the United States
Worked with the General Manager to hire and schedule proper staffing to ensure health and well being of all animals in the facility
Hired and trained drivers to deliver over twenty different routes in the Eastern half of the United States
Created all delivery routes and scheduled all delivery appointments
Notify drivers of schedules and routes
Submitted weekly payroll and kept track of all expense reports
Worked with store managers to solve any problems, concerns or complaints
Overseen packing was properly completed on time and staged for shipping
Worked with staffing to set goals and overseen they were met in a timely manner
June, 2002- December 2004
Dollar General Distribution Center Zanesville, OH
Receiving Dock Coordinator/Lead Unloader/Returns Clerk
Ran the receiving dock
Direct co-workers to make sure all priority trailers get unloaded and checked in on time
Direct semi-truck drivers where to go and see they get signed in and out properly
Make sure no containers go in detention charges
Work with trailer locater and yard jockeys to get proper dropped trailers in correct dock doors
Work to maintain the drop trailers were unloaded within 48 hours
Monitor the inbound yard report to insure it is up to date and correct
Keep an eye on safety issues and housekeeping through out the shift
Created the Driver Sign In sheet, Dock Runner Scorecard, Guard Shack Sign In Sheet and Missed Appointment Schedule by using various computer applications
Improved the Daily Receiving Report by adding checker production and other miscellaneous formulas
Work in Problem Resolution or as a Checker when needed
Assist in the receiving office and with the trailer locater when needed
Cross trained with shipping dock coordinator to fill in as a backup
Acquired a general knowledge of WMS, CubiScan and DG3 (Catalysts/Island Pacific) computer systems
Run the receiving department when supervisor is not available
Lead startup meetings
Run priority, merchandise and other miscellaneous reports
Work with other supervisors to ensure proper staffing is filled by farming out employees where needed
Insert stats on staffing spreadsheet at BOS and EOS
Put stats on the board in supervisor startup meeting
Keep track of employee’s hours and performance
January, 2002–June, 2002
Advantage Air Zanesville, OH
Laborer
Assisted installing heaters and air conditioners
Interior and exterior painting
Drywall repair
Cleaning
May, 2001–January, 2002
J.E.S. Basement Systems Inc. Norwich, OH
Sales/Marketing
Setup customer computer system
Worked as receptionist, scheduling appointments
Kept track of employees progress
November, 2000–May, 2001
Value City Furniture Columbus, OH
Receiving/Stock Coordinator
Unloaded furniture from semi trucks
Worked as a stock coordinator creating space for merchandise
Used AS/400 and various other computer applications
Ensured inventory was accurate and not damaged
Trained employees to properly lift and handle furniture
Monitored co-workers to ensure work performance and merchandise was accurate and correct
Directed co-workers on where to put merchandise when space was tight
1997–2000
Genesis HealthCare System Zanesville, OH
Information Services/Client Support Analyst
Provided telephone support to employee computer users
Supported all networks and hospital systems
Ran backups on all computer systems
Taught MS Office, Lotus Notes, and Microsoft Windows classes
Editor of the Computer Connection
Became proficient in Windows, Word, Excel, Access, PowerPoint, Microsoft Publisher, Internet Explorer, Lotus Notes, SMS, AS/400, and many other computer applications
Updated the Client Support web page
Tested programs for bugs, viruses and glitches
Upgraded software
1995–1997
Genesis HealthCare System Zanesville, OH
Human Resources/Receptionist
Directed phone calls to the appropriate people
Assisted with hiring employees
Faxed documents for co-workers
Used copy machine routinely
Filed confidential information
Assisted the Benefits Department
References:
Mr. Ken Starner – Store Manager, Zanesville Home Depot
3787 Home Depot Drive
Zanesville, OH 43701
Phone: 740-***-****
Mrs. Stephanie House – Human Resource Manager, Zanesville Home Depot
3787 Home Depot Drive
Zanesville, OH 43701
Phone: 740-***-****
Mr. Bryan Pace – Operations Manager, Zanesville Home Depot
3787 Home Depot Drive
Zanesville, OH 43701
Phone: 740-***-****
Mr. Eric Lane – Assistant Store Manager, Zanesville Home Depot
3787 Home Depot Drive
Zanesville, OH 43701
Phone: 740-***-****
Mr. Denny Rhoades – Supervisor, Dollar General Distribution
2000 Troon Circle #16
Boiling Springs, SC 29316
Phone: 740-***-****
Mr. Kenneth White – Truck Driver, Auto Zone
1290 Carrie Circle
Zanesville, Ohio 43701
Phone: 740-***-****
Mr. Steve Bible – Owner, Advantage Air
1430 Langan Lane
Zanesville, Ohio 43701
Phone: 740-***-****
Mr. Kevin Krier – Teacher/Coach, Philo High School
400 Broad Street
Philo, Ohio 43771
Phone: 740-***-****