Corporate reservationist / travel agent

SHERYL L BONIN

*** ****** * ***** *******, Texas 77587

713-***-****

***********@***.***

CORPORATE RESERVATIONIST / TRAVEL AGENT

Travel Consulting and Reservations Customer Service / Client Relations

Computer Systems Operations Sabre Windows / Apollo Proficient

ARC Reporting International Routing and Fares

Crew Rotation Passport / Visa Expediting

- Offer 20+ years of experience in corporate and leisure travel.

- Ticketing and quality assurance.

- Prepaids, MCO's, Residual MCO's, Ticket Exchanges.

- Highly experienced in complex International Travel/Faring (15+ yrs).

- Utilize contract fares and rates for client savings.

- Car, Hotel, Air, Limo reservations.

PROFESSIONAL EXPERIENCE

* Provide excellent friendly customer service.

* Handle VIP/Executives in a highly professional manner.

* Group travel-air, car and hotel-cruises and land tours.

* Recruits and Crew Rotations.

* Complex international faring and routings.

* Utilizing split ticketing, mileage fares, contract fares.

* Previous Continental reservations, tour and group desk, prepaids.

* Tariff and rate desk-domestic and international.

WORK EXPERIENCE

2001-2003 Navigant International-Shell Oil (reservation call center) Houston, Tx

1996-2001 Rosenbluth International-Marathon Oil Company (onsite) Houston, Tx

1992-1996 American Express Travel-Tenneco Oil Company (onsite) Houston, Tx

1991-1992 Carlson/Express World Travel-Leisure/Corporate Houston, Tx

1989-1991 USTravel Systems-Leisure/Corporate Houston, Tx

1985-1989 Friendswood Travel-Leisure/Corporate Friendswood, Tx

1977-1983 Continental Airlines Houston, Tx

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