Darcey Romero
*** ********* ***** # ***, ******, CA 92879
951-***-**** Home 951-***-**** Cell
************@*****.***
QUALIFICATION SUMMARY _____________________________________________________________
Motivated and skilled Office Administrator with more than 16 years of experience providing thorough administrative functions and organizational support.
Acted as a liaison and maintained open lines of communication among executives and external customer relations.
Dedicated, deadline driven, and focused; accurately completing research, projects and tasks.
Highly focused on organization’s goals and objectives while maintaining the highest level of integrity and confidentiality in the organization
Developed, maintained, and implemented office procedures while reducing redundancy to improve accuracy and efficiency. Managed up to 14 people.
Coordinated travel arrangements, scheduled meetings, and maintained executive’s calendars.
Proficient in MS Word, Excel, PowerPoint, Outlook, SharePoint, Internet and CRM.
Type 45 wpm with accuracy.
PROFESSIONAL EXPERIENCE ____________________________________________________________
West Coast Property Consultants (WCPC), San Diego, CA 10/2003 to 05/2011
Held various positions in a fast growing new construction Inspection Company: Office Manager, Senior Office Manager, Executive Assistant to the Director of Operations and Administrative Operations Manager
Administrative Operations Manager 11/2010 to 05/2011
(San Diego, CA)
• Maintained open lines of communication with new construction developers/jobsite superintendents. Verified contract and scope of work for current and new projects
• Collect new project information for field inspectors
• Sign off site inspection field reports in system database
• Maintained electronic project files
• Provided support for field inspectors
Executive Assistant to the Director of Operations 10/2007 to 11/2010
(Corona, CA and San Diego, CA)
• Scheduled meetings, wrote reports, prepared agendas, maintained meeting minutes, reviewed incoming/outgoing correspondences, tracked purchases, made travel arrangements and maintained the Director of Operations calendar.
• Inspection Reports: Audited, analyzed, and tracked data from field inspectors (weekly reports for all 4 divisions: CA (San Diego, Lodi, and Corona) and NV (Las Vegas)).
Senior Office Manager 06/2005 to 10/2007
(Corona, CA)
• Trained/Managed junior level office staff at 4 divisional locations (CA - San Diego, Lodi, and Corona) and NV (Las Vegas)) and provided organizational tasks support to Regional Managers. Conducted junior level office staff’s performance reviews.
• Updated office procedure manual and distributed/reviewed with all office staff.
• Reviewed final project reports prior to finalized CDs being mailed to project developers.
Greater LA Office Manager 10/2003 to 06/2005
(Tustin, CA and Corona, CA)
• Learned all aspects of the company and what is required of the office administrative staff
• Managed 2 to 4 employees, delegated tasks and trained office staff
• Conducted performance reviews.
Inland Protective Services, San Bernardino, CA 05/1999 to 10/2003
Office Manager
• Hired, supervised and scheduled dispatch staff
• Hired and scheduled security guards for contracted locations
• Human Resources and Payroll
• Accounts Payable and Accounts Receivable
Bonafide Security Services, Santa Ana, CA 05/1996 to 05/1999
Office Manager/ Dispatch Supervisor
• Managed the daily operations
• Hired, supervised and scheduled dispatch staff
EDUCATIONAL BACKGROUND ___________________________________________________________
University of Phoenix, Arizona, CA (On-Line)
Business Management (Bachelor Degree – 8 courses completed - In Progress)
Human Resources (Minor – 6 courses completed) 10/2008 to 01/2010
Rancho Santiago Community College, Santa Ana, CA
AA Degree in Criminal Justice/Police Science 08/1994 to 06/1996
AA Degree in Liberal Arts 08/1994 to 06/1996