Christina Allen
Murrieta, C.A 92563
*********@*****.***
OBJECTIVE: Seeking to obtain a full time position as a Customer Service Representative which will offer a variety of challenges and responsibilities where my skills and abilities can be fully utilized.
SUMMARY:
Proficient of business and management principles involved in strategic planning allocation, human resource modeling, leadership technique, production methods, and coordination of people economic and resources.
Personable and persuasive in communicating professionally with thousands of customers from all cultures and levels.
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
EDUCATION: M.C Perry High School, May 2003
Iwakuni, Japan
Marine Corps Institute, Sept. 2007
Camp Pendleton, C.A
EXPERIENCE:
United States Marine Corps, Camp Pendleton, C.A
Nov. 2006 – Nov. 2008
Warehouse Clerk
Confer and correspond with establishments, representatives to rectify problems, such as damages, shortages, and nonconformance to specifications.
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Direct and supervise other marines engaged in transactions, inventory tasks, or in performing services for customers.
Keep records of transactions and requisitions.
MCCS Youth Center, Camp Geiger, N.C Feb. 2005- Oct. 2006
Operations Assistant
Guided children's behavior and social development. Planned and implemented developmental programs, based on observation of individual children. Observed and recorded children's growth, behavior and development, and discussed with parents. Integrated children with special needs into the program, modifying the program and the physical environment when necessary. Ensure that the policies of the department and the Funding Authorities are implemented in providing appropriate care and educational programs for children.
Wal-Mart, Painted Post, N.Y Feb. 2004- Sept. 2004
Sales Associate
Managed cashiering activities in areas of purchasing, returns, and exchanges, and enforced store policies. Assisted customers with all store products and general promotions in the store. Handled all customer complaints and returns with sensitivity.