Terrance Howard
P.O. Box ******
Houston, TX. ***72
Cell # 832-***-****
**************@*****.***
Objective: Establish a career with an established company that will give me the opportunity to use my professional skills to advance according to my abilities
Summary of Skills:
Technical
• prewire, retrofit, & termination of coaxial/ phone/ data/ & fiber optic cables
• OSP FTTH (multimode & single mode) (use of SC, ST, & LC connectors)
• installation & integration of: telephony systems (analog and digital), broadband Internet, audio/video system, and home theater system (including-projectors, projection screens, wall-mount TVs)
• OSP FTTH (multimode & single mode) (use of SC, ST, & LC connectors)
• read schematics & blueprints
Light Industrial
• residential: carpentry, sheet rocking, painting,& high/low-voltage rewires
• plumbing (studied under a Master Plumber) & central vacuum systems
• certified stick/MIG welder
Education:
• Education America Institute 1999 – 2000 Houston, TX
Associates of Applied Science in Electronics
*3.8 GPA
• Digital Security Controls Ltd 2000 Houston, TX
Certified in Communique' Phone Systems
• M. Weeks Welding Laboratory Testing & School 1997 - 1998 Nederland, TX
Certified Stick & MIG welder
Professional Experience:
Zena Communications (subcontractor for Comcast cable) 1/09 to present Houston, TX
QC Inspector/ Field Supervisor
Implemented the first internal quality control department for Wyretech (New company forming from the merger of Zena & Oasis Communication). Duties include, but not limited to : inspect, correct, and record data from the installations of the technicians.
Prior to starting the QC department, duties as the field supervisor include, but not limited to: Oversaw the daily operations of installation technicians and dispatchers. Reviewed & tracked technicians’ completion and quality control percentages. Reconciled damage claims, company charge backs, and customer service issues
JRN Technologies, Inc. 1/09 Houston, TX
A/V installation subcontractor
Commercial installation of audio/video equipment in office buildings. Retrofitting all needed speaker, microphone, coaxial, Cat 5e, VGA, rapid runner, or any other required component cables. Installation and verification of stationary & automated projectors, wall-mount TVs, speakers, and microphones.
TX Norvell Fire & Security 2/08 to 1/09 Houston, TX
Site Foreman
Oversaw and scheduled day to day operations for the installation of multi-media & security systems in multi-family apartment complexes. Installation, termination, & verification of coaxial, telephony, data, IPTV, & security systems (Honeywell-Vista 10P). Calculate footage & install multi & single-mode fiber. Design & set-up Communications closets & individual units’ multimedia panels. Conducted service calls after occupancy.
Advanced Security Systems/ Advanced Cable Systems
Subcontractor for ASS 10/07 to 2/08 Houston, TX
Residential prewire and trimming out of data, telephony, cable, satellite, intercom, surround sound, CCTV, & security systems.
Subcontractor for Comcast Cable (via ACS)
Residential & commercial installation of: (1) analog, digital, and high definition cable services (2) broadband internet services & (3) digital phone services. Record & calculate cable signals’ decibel losses. High QC percentages
180 Connect 4/07 to 10/07 Houston, TX
Installation Technician for New Construction(partial subcontractor for Onteriors)
Residential prewire and trimming out of data, telephony, cable, satellite, intercom, central vacuum, & security systems (Honeywell, GE, Ademco). Installation of surround sound, surveillance, whole house audio systems.
Installation Technician for Home Services (subcontractor for Fision)
Residential installation of :(1) digital cable, (2) digital phone, (3) broadband Internet services via fiber optic to the home. Other duties included the use of OTDR for troubleshooting and splicing of OSP fiber (single mode & multimode)
A&M Broadband (subcontractor for Time Warner Cable) 7/06 to 4/07 Houston, TX
Installation Technician
Residential & commercial installation of: (1) analog, digital, and high definition cable services (2) broadband internet services & (3) digital phone services. Record & calculate cable signals' decibel losses. High QC percentages
C.O.I Telecom (subcontractor for Time Warner Cable) 10/05 to 7/06 Houston, TX
Field Supervisor
[started as installation technician (*see A&M Broadband's job description)]
Oversaw the daily operations of installation technicians and dispatchers. Reviewed, tracked, and disputed technicians' completion and quality control percentages. Reconciled damage claims, company charge backs, and customer service issues
B.R.A.T.S INTERNATIONAL 3/05 to 10/05 Houston, TX
Office Manager
Oversaw the day to day activities involved with running a sales office.
Logan's Place/ Tranquility Gardens 4/02 to 12/04 Port Arthur, TX
Apartment owner/ manager
Owned and operated two multi-family housing units.
Self-employed 8/01 to 3/02 Rosenberg, TX
Installation technician (sub-contractor for: Future Proof Wiring and iConnect Homes)
Prewire and installation of telephony, data, cable, intercom, and audio/video systems.
My Wired Home 7/00 to 8/01 Houston, TX
Rough/Trim Manager
[Started as an installation technician]
Oversaw four two-man crews in the following areas: prewire and installation of data, telephony and cable systems; audio/video and intercom systems; satellite prewires; fiber-optics (prewire only); & security systems (DSC and Ademco).Trained new employees and conducted service calls.
Education America Institute (presently Remington College) 12/99 to 7/00 Houston, TX
Laboratory Assistant
Oversaw the hardware side of the A+ certification class. Assisted with lesson plans; averaged grades; and assisted with labs in NT Server, Workstation, and Microsoft office.
Bordelon's Plumbing
Plumber's Helper
General duties associated with residential plumbing and general labor
References: Available upon request