Customer Service Representative

LESTER P.GARNER

**** * ********* ***.

Philadelphia, PA 19132

Phone 215-***-****

Cell :215-***-****

E-mail: w5pyc5@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Customer Service and office professional offering over 25 years of diverse experience.

Three years of experience as an US Government contract clerical worker.

Over thirty years of retail experience including supervisory at the store and corporate level.

Excellent oral and written communication.

Ability to work with the minimal supervision.

Working knowledge of Microsoft Office Suite and other software systems.

Proven ability to navigate the internet in a professional business setting.

Expertise in filing records and documents.

Demonstrated excellent customer service skills.

EXPERIENCE

Communicated with customers, analyzed customer's needs and assisted them with inquiries and provided pertinent information to customers.

Provided excellent customer service.

Faxed, copied and filed Human resource products as directed by Human Resource Managers.

Maintained and updated records and files manually and electronically.

Interacted with the public to convey information and resolve critical problems.

Responded to requests for information received via e-mail, phone and written correspondence.

Executed daily administrative, clerical and customer service duties on assignment basis for various private and non-profit institutions.

Performed general office duties including light data entry, operating general office machines such as the fax machine, copier and scanner.

Processed incoming mail retrieved and updated records and documents.

Provided assistance to HR Managers in filing of records and files in accordance of EEOC compliance and regulations.

2009- Present Office Team-Robert Half International- Philadelphia, PA

Temporary Clerical worker-Customer Service Representative.

2008-2009 CMI Management, Inc., Philadelphia, PA. General Office Worker

2007-2008 Randstad USA- Philadelphia, PA. Passport Support Associate

2007 MSC Litigation Support, Philadelphia, PA – Office associate

2001-2007 Old City Paints- Philadelphia, PA-Retail Support Associate

1994-2001 Duron –Buten Paints, Philadelphia, PA Management Trainee

EDUCATION

Bachelor of Arts- English and Psychology- TEMPLE UNIVERSITY

Philadelphia, PA

REFERENCES

Can furnish references upon request.

Contact this candidate