Engineer Customer Service

Lee Urry

Full name:Lee Urry Nationality: British

Address:** ******** **** ****** ******: 078********

Langley Mill Email address: ******@*******.**.**

Nottingham, UK Date of birth: 08/07/1983

Postcode:NG16 4EW Driving License: UK Full, clean

An extremely accomplished UKAS accredited calibration engineer with over 10 years’ experience. A results oriented individual who is skilled at maximizing productivity and ensuring high accuracy calibrations are carried out to suit customer’s needs, both in laboratory and on site conditions.

KEY SKILLS

• Management-

UKAS signatory.

Ensure smooth day to day running of Network Rail calibration department.

Managing staff to ensure workload is completed to strict deadlines.

Developing staff to levels of competence to perform calibration.

Ensure all company equipment is in calibration and ready for use

Responsible for stock levels.

• Customer Service-

Lease with customers to ensure demands are met.

Handling of written customer complaints and litigation issues passed from Director Level.

Taylor customers specific calibration requirements to meet their needs.

Update customers certificate database and recall system.

Computer Literacy-

• Highly proficient in Microsoft Office packages including Word, Excel, PowerPoint, Access, Project, FrontPage and Outlook.

• Fluent in the use of Transmille calibration software.

EMPLOYMENT HISTORY

Roxspur Measurement & Control February 2012 – Present

Calibration & Instrumentation Engineer

• UKAS accredited calibration Engineer.

• On site engineer working to AMS / Nadcap Standards

Installation and calibration of Eurotherm temperature controllers and monitors

EMICS Ltd January 2002 – February 2012

Calibration & Instrumentation Engineer / Supervisor

• UKAS accredited calibration Engineer.

• UKAS accredited signatory in-

Voltage simulation and measurement.

Current simulation and measurement.

Resistance simulation and measurement.

High voltage simulation.

Temperature simulation and measurement.

Torque wrenches.

Surface tables.

RCD, Loop and Insulation testers.

Frequency counters, generators.

Oscilloscopes.

• In house signatory in-

Pressure gauges.

Watt meters.

Ph conductivity meters.

Ultrasonic transducers.

S+P meters.

Track safety magnets.

• Operator for on site calibration of-

Temperature probes, transducers and readouts.

Pressure gauges, transducers.

Flow.

Surface tables.

Ovens.

Torque wrenches.

Digital Multimeters.

High voltage measurement.

Lifting gear examination.

• Working on site for companies such as Rolls Royce, Siemens, Mercedes Benz.

• Fluent in the use of Transmille calibration software.

• Understand and interpret uncertainties.

• Understand and interpret specifications.

• Understand and interpret British and international standards.

• Partaking in fault finding.

Capital One March 2001 – January 2002

Sales associate

• Liasing with customers.

• Providing a friendly service.

• Meeting sales targets.

• Producing reports.

• Working as a member of a team.

EDUCATION & QUALIFICATIONS

William Sharp Comprehensive (1994-1999)

• 8 GCSE’s including Maths and English and Science. June 1999

Bilborough College

• As Level – Business Studies May 2001

Advanced modern Apprenticeship

• NVQ 3 – Technical services March 2004

• NVQ 2 – Technical services March 2003

• Key Skills Levels 2 in various subjects

In-Service Training:

• Safety pass alliance passport January 2010

• L.O.E.R certificate March 2008

• Norbar Torque Certificate April 2003

References

• Available on request

Contact this candidate