Human Resources

*** ********** ** ***** ******* (U.S. Citizen) H 256-***-****

Madison Al 35758 *************@*******.*** C 512-***-****

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OBJECTIVE: Gain a position within a corporate environment that utilizes my strong customer interface experience, all my past work experiences, my qualifications with a concentration in HR, and to satisfy my strong urge to excel in Human Resources

EDUCATION:

September 96-May 98 Master of Business Administration - Johnson & Wales University, Providence, RI

January 06-Dec 06 Diploma in Cosmetology from Baldwins Beauty School, Austin, Tx.

August 90- June 93 Bachelor of Science - Sukhadia University, India

WORK EXPERIENCE:

Sept 98 – July 02 Account Manager, PharmaCare (now Caremark/CVS, Inc.), Lincoln, Rhode Island, USA

Designed and Implemented Prescription Benefit Plans

Coordinated with Human Resource personnel of major corporations and assisted them in designing benefit plans for employees. Developed policies and procedures for these plans. Some of the top tier clients were IMF, World Bank, BMW and city Hospitals

Supervised the implementation of new business, contract preparations and execution and coordinated the delivery of all post implementation client service needs.

Managed Benefit Plans

Analyzed Rx drug utilization trends by running system queries and recommended ways to contain costs. Conducted account reviews and quarterly PowerPoint presentations at the client site

Client Services

Answered heavy volume of phone calls, took decision and resolved issues while dealing with direct customer interface. Provided on site product training to clients, plan members, physicians, consultants, and third party administrators

Achievements – Retained 99% of client base

June 98 – Aug 98 Human Resources Intern, Olsten Staffing Services, East Providence, RI

Worked closely with management and assisted them with initial hiring process including

Making a prospect fill out the application, putting applications in the system, pre-screening candidates based on computer test results and communicating back about the next step

Achievements – Received A+ on the internship report from Olsten Staffing

Jan 06 – Present Owner, Pooja’s Threading (Cosmetologist, Madison AL)

Offer selective cosmetology services working from home.

Business featured in ‘Huntsville Times’

Worked part-time and on call basis at ‘Day Spa’

Achievement: Added over 200 Clients in past one year

Apr 02 – Present Owner, Amazing Imports (Cranston, RI / Austin, TX), USA

Ran a wholesaling as well as retail business in women’s accessories

Expanded business by setting up booths and displays in trade Shows in major US cities, exhibitions, networking and various promotional activities.

Recruited/trained sales force through advertisement, networking

Maintained relationship with various overseas suppliers to ensure appropriate product mix and quality.

Achievement: In a span of 2 years, grew my account base from 0 to 70 boutique stores

July 95-January 96 Career Counselor, Aptech Computer Education, India

Counsel students throughout the process - from admissions through placements

Set up booth in Trade shows and promoted company’s sales and marketing efforts

Achievements – Promoted to Marketing Manager

August 93-April 95 Territory Manager, Eli Lilly Ranbaxy, North India

Recruited sales force through campus interviews, classified ads and referral programs

Trained sales force through presentations and simulation exercises

Designed and implemented reward programs in order to maximize sales force efficiency

Analyzed market using primary and secondary research techniques in order to keep company benefits at pace with industry standards.

Achievements – Won award for highest Analgesic sales in all of Northern India

COMPUTER SKILLS: Proficient in Microsoft Office Suite to include, Excel, Word, Powerpoint and Outlook.

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