Brenda Vivas
Chicago, Il 60626 ******.*****@*****.***
OBJECTIVE: To obtain a position as a Project Coordinator.
PROFILE: EXPERIENCE: Focused professional who has managed diverse projects that require ability to direct people, time, and resources.
COMMUNICATION: Bilingual team builder (English, Spanish) who employs strong verbal and written skills to ensure goals and deadlines are clear.
ORGANIZATION: Proven leader who knows how to manage time, set priorities and work well with others to meet project goals.
CERTIFICATION: Certified Associate in Project Management (CAPM)-Expected 03/2012
EDUCATION: KELLER GRADUATE SCHOOL OF MANAGEMENT Chicago, IL MBA, concentration in Project Management 2012
Gained hands-on skills in
• Project Management Software • Risk Management • Procurement
• Scope Management • Time Management • Scheduling
• Cost Control • Quality Control • Leadership
NORTHEASTERN ILLINOIS UNIVERSITY Chicago, IL
BA, Business
EXPERIENCE: HONOR FINANCE Evanston, IL 2010-2011
CREDIT ANALYST
Filled several roles for a finance company. Analyzed credit histories to determine a customer’s interest rates. Managed time and priorities to meet daily overlapping responsibilities. Met strict deadlines for each transaction, following detailed processes required by banks. Collaborated across departments to complete transactions in a timely manner. Communicated with clients in English and Spanish to resolve discrepancies in applications.
KAPLAN, INC. Chicago, IL 2004-2010
MANAGER & COORDINATOR (Online Division)
Project Manager Duties: Supervised a team that delivered online tutoring for a leading test preparation company. Ensured deadlines for projects and testing were met. Worked with IT to roll out new software and training programs. Collaborated across several levels of the organization across the U.S., including executive leaders. Assist Project Manager to create schedule, requirements, collect and review status and progress reports.
• Contributed to several system evaluations and enhancements.
Operations: Scheduled and supervised a staff of 62 , including 2 coordinators. Interviewed and hired new staff. Assigned duties to the coordinators. Evaluated employees based on performance metrics and goals. Led team meetings and video conferences. Wrote memos to executives, other departments, employees, and customers. Created PowerPoint presentations for meetings and training.
• Achieved high ranking for client starts (91%) and retention.
• Recognized with President’s Club for exceeding goals.
(continued)
Brenda Vivas
(Page Two)
FIRST CAPITAL MORTGAGE Chicago, IL 2003-2004
MARKETING & SALES
Project Manager Duties: Planned and led marketing projects/programs. Scheduled programs with senior managers to ensure deadlines and productivity goals were met. Set up and hosted public events. Collected and reviewed client contact data. Managed funds and purchasing for public events. Interacted with clients whose primary language was Spanish.
• Exceeded performance goals and obtained high rating from customers.
Marketing & Sales: Met clients to present financing products. Communicated in a way that meet each individual’s understanding. Planned activities and multitasked to complete a range of daily activities.
• Created marketing materials for Spanish-speaking clients.
NIKE Chicago, IL 1998-2003
MARKETING & SALES
Project Manager Duties: Organized and set up information booths at public events (races). Planned activities so deadlines were met. Coordinated participation with sponsors. Interfaced with corporate managers to obtain materials.
• Drove sales by building relationships with athletes at events.
Sales & Marketing: Educated clients about upscale products (running gear, shoes). Consulted individuals based on goals, medical history, and budgets. Trained clients on running programs and products.
• Led group training for as many as 20-30 people.
• Played a lead role in setting up a new department, arranging materials, and building displays.
LANGUAGE: Spanish (fluent)
COMPUTER
SKILLS: MS Project, Excel, PowerPoint, Word, Outlook, SAP, social media (Facebook, LinkedIn).
References Available upon Request