Training Sales
Resume:
Experience
SPI Pharma, Aerotek staffing
Grand Haven, MI
Training Coordinator
Responsibilities include the development, adjustment, and the execution of a new training data base, job template/aids and all other relevant documentation needs of the company. Also, scheduling and implementation of all in-process testing through the coordination of the Quality department.
• Training employees:
• Worked in a hands on training atmosphere
• Conducted training in both a class room setting as well as on the production floor.
• Created/updated documents such as SOP’s.
• Trained both large and small groups
• Worked to help identify and resolve quality, production and safety concerns.
• Training software:
• Implemented a system to meet current and future needs of the company.
• Worked extensively on a training database, creating testing material from current documents and SOP’s
• Worked closely with the Quality department to help reduce common mistakes and potential issues during production.
• Documentation development:
• Batch record and SOP review and updates.
• Development of checklists, training guides, and troubleshooting guidelines for complex processes.
• Updated specifications in response to deviation, OOT’s or OOS’s
• Performed training accordingly to reflect any changes from deviations
• Hands on working experience:
• Spent time learning different roles as an operator throughout the plant.
• Ran production rooms
• Became familiar with all production processes.
• Developed strong working relationships.
• Problem solving, troubleshooting and safety focus:
• Process issues
• Placement of equipment/Lean production processes.
• Proper placement of safety equipment.
• Implementation of body cooling gear for working in extreme conditions.
• Quality issues
• Use of Cleaning products
• Handling of micro sensitive materials
• Adherence to company SOP’s
• Right the first time
• Proper testing techniques
Experience
April 2008 – April 2011
Amway
Ada, MI
Laboratory Technician
Sample prep, physical testing, and documentation on various raw materials, core, and vender products. Strong knowledge and use of instrumentation:
• HPLC, Atomic Absorption, GC, Refractive Index, pH and Ion selective electrodes, IR, specific gravity, titrations using the Titrandos and Titrenos, and UV-VIS.
• Knowledge in GMP, GLP policies
• Comfortable using USP Involvement with lab training program.
• Assisted in staff development and training.
• Updated training documents.
• Offered continued support by answering staff questions and providing knowledge to aid in problem solving.
• Maintained close working relationships with other departments.
• Held the lead position on the Laboratory Safety team from 2010-2011. Responsibilities included:
• Organization, presentation and implementation of training on company policies and procedures.
• Investigation of unsafe occurrences.
• Implement, inform, update and provide new safety ideas and practices.
• Attendance to training courses: DISK, Emotional Intelligence 2.0, 7 Habits of Highly Effective people, VIP Presentation Skills, Communicating to innovate and Team Leadership Workshop.
• Active on the HAZMAT team as a qualified responder 2009-2011.
• Organized and participated in “Late Night Volley Ball” for employees on second shift.
Experience
October 2007- June 2008
Rain Soft
Kentwood, MI
Sales Lead Generation
Duties include professional generation of sales leads, educating prospects, set appointments, and satisfy wants of consumers appropriately, questioning and understanding of customer's goals, and the communication of the necessary information for sales.
• Trade Show Experience
• Breaking down complex water and air filtration processes into simple English.
• Determination of a client’s problem and the presenting of a solution.
• Stepping outside my comfort zone, learning how to communicate with people which I did not have a natural rapport with.
• Learning how to ask an appointment commitment once the client expressed definite interest, need or desire for a product.
• Office experience
• Filing, faxing and reception services.
• Ensure all required documentation was completed appropriately.
• Assisted with marketing support.
Experience
November 2003 – August 2006
Perrigo
Allegan, MI
Laboratory Technician Quality Control Laboratory
Performance of chemical, analytical and physical assays on OTC pharmaceutical products and raw materials following cGMP requirements.
• Assays include use of HPLC, Atomic Adsorption, Karl Fischer, Disteck dissolution systems, IR, NIR, UV-VIS, pH and ion selective electrode, specific gravity, acid neutralization, and chemical titration.
• Calculation of assay results via Empower
• Data entry with current LIMS system.
• Maintained certification in first response, CPR and first aid.
• Active member of the safety team and First Response Team.
Experience
March 2003- August 2003
Pfizer (Quantum Resource)
Kalamazoo, MI
Laboratory Technician, Analytical Support Laboratory
Preparation and analysis of potency in veterinary antibiotic liquid drug products.
• Assays included HPLC, impurities, and weight loss, as well as the preparation and analysis of Karl Fischer titrations.
• Documentation of assays using GMP requirements
• Calculation of results via Diamir
• Data entry with LIMS systems.
Experience
August 2002 – January 2003
Mead Johnson (Kelly Scientific)
Zeeland, MI
Microbiology Technician
Preparation of various medias for testing products
• Pipetting of samples
• Setting sample plates to test for Aerobic Plate Counts, Mold and Yeast, Staphylococcus Aurous and E. Coli Counts.
• Environmental sampling of air samples, water samples, and swabbing for Salmonella and Enterobacter Sakazaii
References:
Stephan Lentine, Scientist, Amway, 616-***-****
Kem Charron, Senior Scientist, Amway, 616-***-****
Aaron Matrone, Analytical Scientist, Amway, 773-***-****
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