High School Marketing
Resume:
LORRAINE J. RUSS
Williamsville, NY 14221
********.****@*****.***
OBJECTIVE: Challenging research position utilizing exceptional analytical and organizational skills.
QUALIFICATIONS:
ADMINISTRATIVE/
SUPERVISORY • Trained, supervised and evaluated the performance of sixteen social services
employees at six Erie County Head Start sites.
• Managed daily operations of City of Tonawanda Head Start center.
• Coordinated service delivery to Head Start children and families, and ensured
compliance with Head Start performance standards.
• Developed and implemented marketing campaign to recruit children, families and volunteers for the Head Start Program, within marketing budget.
• Oversaw activities of volunteers and student interns for selected agency projects.
• Presented orientation workshops and provided tours for parents and community members, to familiarize them with the Head Start program.
RESEARCH/
WRITING • Utilized data from agency database to prepare statistical reports relating to delivery of services and other Social Services activities.
• Facilitated community needs assessment process and instruments, and created summary documents.
• Conducted marketing research to determine community awareness of local human service programs and effectiveness of marketing campaigns.
• Developed, implemented and evaluated strategic planning goals and objectives.
• Designed recruitment brochures and flyers to attract clients and volunteers to local Head Start program.
• Wrote grant proposal for funding medical foods for children with phenylketonuria. Proposal adopted in six Upstate New York counties.
ADVOCACY/
COMMUNITY
ORGANIZATION • Served as liaison between Head Start and the community.
• Chaired Amherst Domestic Violence Task Force and Erie County Coalition Against Family Violence Media Committee.
• Raised funds for and chaired subcommittee that created domestic violence awareness posters and brochures.
• Conceived of the March against Child Abuse and chaired planning committee for three consecutive years.
• Successfully lobbied Erie County Legislature regarding restoration of $350,000 in funding to Erie County Physically Handicapped Children’s Program.
• Participated in Physically Handicapped Children’s Program Task Force to equitably
allocate limited resources to families of special needs children.
HUMAN SERVICES • Experienced with varied populations, including: low income preschoolers and their families, adult children of alcoholics, troubled adolescents, women at risk, survivors of abuse, minority youth and the elderly.
• Developed and taught course to minority high school students to promote acceptance of individuals with MR/DD and to foster career interest in this field.
EMPLOYMENT
HISTORY:
1993-2012 HOLY CROSS HEAD START, Buffalo, New York
Social Services Coordinator
1990-1993 UNITED WAY OF BUFFALO AND ERIE COUNTY, Buffalo, New York
Community Needs/Market Research Analyst
EDUCATION: State University of New York at Buffalo, New York
Doctoral-level work in Advanced Statistics
State University of New York at Buffalo, New York
M.S.W., 3.77/4.0 GPA
University of Rochester, New York
B.A. Psychology
ADDITIONAL Family Development Leadership Credential, proficient in Microsoft Word, Excel and
CREDENTIALS/ other applications, experience with SPSS.
PROFICIENCIES
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