Medical High School

Donna FitzGerald

**** ******** ****** ************, ** 19135

215-***-**** – Home Phone & 215-***-**** – Cell Phone

*****************@*****.***

OBJECTIVE: An experienced Benefit Analyst seeking a position in healthcare administration where I can continue to develop knowledge in the medical field

• Basic Life Support Certification

o AED

o First Aid

o CPR

• Vital signs

• Medical Translation

• Medical Terminology

• Medical Law & Ethics

• Hospital Billing (UB-04)

• Medisoft

• CPT/ICD 9 Coding

• Type 130 WPM

• Microsoft Word/ Excel/ Data Entry

• Physician Billing (CMS-1500)

• Medical Record Management

EDUCATION

CHI INSTITUTE, Philadelphia, PA 6/2010- 3/2011

Medical Office Assistant –Diploma awarded

4.0 GPA

Perfect Attendance Award & President’s List Award for High Academic Achievement

PROFESSINAL EXPERIENCE

Tree of Life Behavioral Services, Philadelphia, PA

Externship – Medical Office 3/2011-4/2011

• Answered phones (Multi-line system).

• Directed patients and fielded questions.

• Confirmed insurance eligibility.

• Pulled and filed charts.

• Process discharge files.

• Observed Medisoft systems.

Scanned, faxed and copied documents.

Independence Blue Cross -1901 Market Street 6/1974- 10/2009

Philadelphia, Pa 19103 – 215-***-****

Underwriter Analyst/Fraud Analyst

• Group contracts – Compared benefits to rates.

• Assisted group leader in retaining their Blue Cross Coverage’s.

• Performed quality checks on policies for various lines of businesses for the IBC Family of Companies.

• Group rates and Medicare rate increases-assisted in sending information and locating the correct groups of Medicare clients to receive increases.

• Updated process manual for auditing of all IBC packages.

• Communicated with brokers regarding their issues about new policy endorsements.

Saint Hubert’s High School 09/1970 -6/1974

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