Director of IT

Objective

Seeking a Senior Manager / Director position in the Information Technology field where I can utilize my leadership and technical skills and apply my broad knowledge of many areas of IT.

Summary of Qualifications

More than 10 years of experience in Information Technology. Manage numerous teams responsible for a wide range of technology areas. Lead and support development projects with a strong knowledge of all phases of the Software Development Life Cycle. Utilize open source and low cost solutions to replace or enhance existing tools to increase efficiency, reduce costs and allow for better support from the IT organization. Negotiate with vendors to maintain support and licensing while identifying areas of cost savings for existing and new contracts. Monitor and maintain performance of systems and applications across the enterprise. Automate operational procedures using leading edge technologies including Web Services, SOAP, XML and PHP. Ensure secure delivery of data to and from internal and external sources utilizing technologies such as FTP, SFTP and PGP and data movement software such as WebSphere MQ and NFM TPS. Manage the administration of enterprise databases including Oracle, MS SQL, DB2, Sybase, Informix and MySQL.

Professional Experience

Director of Database Administration & Data Movement

The Great Atlantic & Pacific Tea Co. Montvale, NJ June 2005 – Present

Database Administration (Aug 2010 – Present)

• Manage multiple DBA teams supporting Oracle, MSSQL, DB2, Informix and MySQL databases

• Direct several database version upgrades of critical production systems

• Ensure continued support of all production database systems

• Assist in analysis and resolution of many performance and functional issues

• Examine database space utilization and provide solutions to reduce usage and growth

Data Movement (February 2010 – Present)

• Manage team that handles the movement of files company wide

• Maintain IBM Websphere MQ Series and TPS NFM environment

• Handle internal and external file transfers with varied protocols and technologies

Middleware Infrastructure (February 2010 – Present)

• Manage team designs, installs and configures middleware infrastructure components including web servers and common application servers

• Maintain IBM Websphere Application Server, Tomcat, Apache, IIS, MS SharePoint and OpenLDAP environments

• Research and recommend new technology for upcoming projects and improvements to existing projects

Deploy Solutions / Change Management (February 2010 – Present)

• Manage team responsible for tracking and maintaining changes to QA systems and deploys to production systems

• Ensure proper approval and visibility to changes in the environment

• Maintain PVCS tool used for source control

• Implement procedures to increase visibility to and ensure approval of production changes

Backup and Recovery (February 2008 – Present)

• Manage team that performs all backup and recovery requests company wide

• Maintain IBM Tivoli Storage Manager environment with over 150 nodes and 500TB of data

• Lead team in yearly Disaster Recovery exercises

Process Automation (February 2008 – Present)

• Develop automated solutions to previously manual tasks

• Maintain BMC Control-M environment for Batch Scheduling / Automation

• Implement an AlarmPoint solution for automated alerting and escalation including integration into BMC Control-M, BMC Patrol Enterprise Manager, HP ServiceCenter and other custom tools

• Develop a Web Portal to provide access to batch, monitoring, alerting, backup and performance information

• Customize BMC Patrol Enterprise Manager to receive alerts from various sources

Performance and Capacity Management (June 2005 – Present)

• Develop and execute performance test plans and automated test scripts

• Analyze performance test results and suggest possible solutions to improve performance

• Monitor and alert on system and network performance and availability

• Monitor and alert on issues with IBM Websphere Application Server and IBM Websphere MQ

Senior IT Specialist

International Business Machines White Plains, NY June 1999 – June 2005

Performance Testing

• Conducted performance test strategy workshops

• Developed and documented performance test plans, scripts, analysis and reports

• Analyzed performance data to provide recommendations

• Led performance testing team throughout project

• Setup test environments including H/W, S/W and Network

• Interfaced with the client to manage project issues

• Identified leads for additional business

Internal Software Development

• Developed a web-based performance analysis tool and collection agent for Unix systems

• Developed a Visual Basic application to automate the collection of performance data from multiple systems/platforms and initiated the processing and analysis of that data

RFID Specialist and Lab Manager

• Introduced RFID testing to the practice

• Developed a state of the art RFID Lab that included leading edge and prototype equipment from multiple vendors

• Performed vendor demonstrations that lead to significant follow on business

IT Technician

Raytheon Systems Company Sudbury, MA Nov 1997 – Jan 1999

IT Support/Application Developer (Nov. 1997 – Jan. 1999)

• Responded to level 2 and level 3 support calls

• Developed web applications connecting to Lotus Notes, Microsoft Access and Microsoft SQL databases

Computer Resource Assistant

Bentley College Computer Resource Center Waltham, MA 1996 – 1997

• Hardware/Software/Network installation and support

• Developed automated software installations

Technical Support Intern

Computer Associates International, Inc. Marlboro, MA June 1997 – Aug 1997

• Hardware/Software/Network installation and support for three offices

• Hardware inventory management

Areas of Expertise

Project Management

• Full project life-cycle from project inception through project close

• Manage cross-functional diverse teams and stakeholders

• Implement small to large complex projects across multiple business areas

• Project types include application development, upgrades, tool deployment, migration/conversions

Process Improvement / Quality Assurance

• Identify process improvements and corrective actions

• Design and implement automated processes to achieve efficiencies

• Validate functionality and performance prior to deployment

• Oversee deployment process to assure adherence to quality controls

Leadership

• Strong leadership and interpersonal skills

• Problem solver with strong analytical skills

• Coach / mentor technical teams

• Interact with all organizational levels

Personal Attributes

• Positive attitude with a focus on team work

• Flexible in new environments

• Detail and results oriented

• Highest level of integrity, ethics and judgment

Industry Experience

• Retail / Wholesale / Distribution

• Financial

• Information Technology

• Manufacturing

• Pharmaceutical

• Government contractors / agencies

Technical Skills

• Operating Systems

o AIX, Linux, Solaris, HPUX, Win 2000/2003/2008/XP/7

• Databases

o Oracle, DB2, MSSQL, MySQL, Access, Sybase

• Middleware

o IBM Websphere, Microstrategy, Apache, Tomcat, IIS, Oracle Apps

• Software Development

o Visual Basic, C, C++, Java, PHP, ASP, HTML, XML, Javascript, SOAP, Shell Script, Flash, Perl

• Monitoring/Automation

o Nagios, Groundwork Open Source, CA Concord, HP Openview, BMC Patrol, BMC Performance Management Portal, Tivoli Monitoring System, BMC Control-M, BMC Patrol Enterprise Manager, xMatters AlarmPoint, HP Service Center

• Software

o Word, Excel, PowerPoint, Access, Project, Visio, Publisher, Photoshop, Macromedia Dreamweaver, Macromedia Flash, HP Loadrunner, TOAD for Oracle, UltraEdit

Education

Bachelor of Science – Computer Information Systems

Bentley College - Waltham, MA - May 1999

Other Activities

Boy Scouts of America – Eagle Scout

Cub Scout Den Leader

Web site design for some small businesses, sports teams and leagues

Designed Web-based auction system for non-profit organization

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