Peter Urban
********@*****.***
Summary:
A person with strong work ethics, who dedicates himself to
His employment for the benefit of personal goals, employer
Expectations and customer satisfaction.
Currently seeking an entry level,
Growth-oriented position in order to utilize and expand upon acquired skills.
Skills:
Excellent customer service skills
Able to handle stressful situations in a calm manner
Very detail oriented
Follow verbal and written instructions accurately and complete
Internet orientated
Professional Experience:
Leaders Casual Furniture
Clearwater FL
2009-2010 Lead Driver
Supervise Drivers
UPS
St Petersburg, FL
2008-2009: Lead Truck Loader
Load delivery trucks, inventory control, and customer service.
Macy's Call Center
Clearwater, FL
2008-2009 Customer Service Specialists
Take customer calls; provide excellent customer service, handling irate customers
In a calm and timely manner, data entry, account updates, audit phone calls, and follow up on customer calls.
Sara Lee
Decatur, GA
2008-2008: Route Sales Driver
Job Duties Include:
Serve as the primary interface with the customer, accountable for ensuring
High customer retention, Sell bread products in order to grow gross profit,
Provide service to all customers requesting it inside the sales area
Rooms to Go
Clearwater, FL
2007-2007: Assistant Operations Manager
Job duties include:
Customer service, managing of 20 people, inventory, opening
And closing shop, computer invoice tracking, and routing. .
Leaders Casual Furniture
Clearwater, FL
2003-2007: Driver Supervisor
Job duties include:
Customer service, routing and managing of 19
Routes, invoicing, and delivering furniture.
Military
2000-2003: Army- Military police
Leaders Casual Furniture
Clearwater, FL
1999-2000: Driver Supervisor
Job duties include:
Customer service, routing and managing of 19
Routes, invoicing, and delivering furniture
Education:
American Military University
Associates Degree: Business Administration
Bachelor’s Degree: Current