Customer Service High School

Kayla Garlow

**** ********* *****, *******, ***** 75043 214-***-****

***********@*****.***

WORK EXPERIENCE:

Boys & Girls Clubs of Greater Dallas, Richardson, Texas June 2008-Present

Teacher/Activity Leader

Boys and Girls Club is a non-profit organization. The organization involves students from the community ages 6-18years of age. I have worked for the club for 3 years. I love the organization because it allows children to have a place to go after school were we support and help them to get involved in the community. We offer scholarships for seniors and help them apply for college.

Supervised and Taught approximately 30 school age students on a daily basis in a variety of activities including planning indoor/outdoor activities and educational games, assisting children grades K-8th grade with homework, recruiting students for membership, daily and monthly reports for administrative office. I also handled the cash for the memberships of new students and weekly payment fees. Used customer service skills with different organization that were interested in organizing activities with the students. I also answered the club phone daily helping parents and different business interested in doing community service with our club.

Learning Time Station, Mesquite, Texas August 2008 – May 2009

School Age Teacher

Learning Time Station is a daycare as well as an after school care for school age children. The children are there for a couple of hours while their parents are working. It gives the children a chance to do homework and socialize with friends outside of school.

Supervised and Planned after school activities for approximately 15 school age children. Assisted children grades K-8th with homework. Organized, planned and accompanied children on field trips throughout the metroplex.

Texas A&M Commerce, Alumni Relations Office August 2007- August 2008

Student Aid

Clerical responsibilities including input in Excel spreadsheets, updated alumni records and assisted in planning of alumni activities.

Bally Total Fitness, August 2003- August 2005

Font Desk Clerk

Assisted fitness center guest with check in, sold Bally products and supervised children in the fitness center nursery. Received monthly payments of members and helped members to find bally supplements that fit their daily needs. Used customer service skills daily.

PAGE TWO – Garlow, Kayla

EDUCATION:

Pursing a Bachelors Degree in Education, Texas A&M Commerce

Anticipated Graduation December 2011

Lake Highlands High School

High School Diploma May 2002

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