Executive Assistant, Admin Assistant, IT Asset Management
Resume:
MARILYN SMITH 504-***-**** (cell)
*************@***.***
PROFILE SUMMARY
Accomplished administrative and IT professional with several years of experience in the oil and gas and military work environments; will quickly become an asset to any organization.
JUPITER GROUP FEB-APRIL 2010
IT ASSET MANAGEMENT (GLOBAL) 3 MONTH ASSIGNMENT
• Responsible for procurement of IT assets
• Used SAP to purchase assets.
HIGHMOUNT EXPLORATION & PRODUCTION, LLC – Formerly DOMINION E&P, Houston, TX 1988 - 2010
Manager, Desktop Support (2007-2010)
• Oversaw day-to-day operations of desktop support group for all HighMount locations (Houston, Oklahoma City, Traverse City, MI, and Lewiston, MI; manage annual budget and 110 Ikon Multifunction printer devices.
• Coordinated and prioritized service center requests, working with LFS team to ensure tickets were completed in a timely manner.
• Responsible for procurement of IT Hardware assets through Dell and other IT vendors
• Responsible for procurement of software from Software House International
• Teams well with clients and IT staff; responsible for the procurement of procurement of hardware and software.
• Image Upgrade Project – coordinated the upgrade of 273 desktops / laptops to HighMount image in all locations.
• Computer Donation – worked with Corporate Communications on the donation of 221 computers / monitors / printers.
• Computer Disposal – coordinated the disposal of 247 pieces of equipment.
• Business Continuity – coordinated the deployment of 77 laptops.
DOMINION EXPLORATION & PRODUCTION, INC. – Formerly CNG PRODUCING COMPANY, Houston, TX
Supervisor, LAN Field Services (2005–2007)
• Worked with Disaster Recover team to successfully get the office up and running after being destroyed by Hurricane Katrina. Coordinated deployment of computer equipment and office relocation. Inventoried all equipment in damaged building and updated asset management database.
• Assisted in the development and directed implementation of performance tuning and application modeling standards and practices on all networks and distributed systems.
• Coordinated all activities of unit to meet project deadlines and budgets successfully resolving conflicting demands of users.
• Direct assigned personnel to carry out the mission of the team and to support organizational objectives.
• Effectively balanced customer service needs and costs to minimize expenditures.
• Promoted and utilized Six Sigma tools to solve problems and improve processes.
DOMINION EXPLORATION & PRODUCTION, INC. – Formerly CNG PRODUCING COMPANY, New Orleans, LA
Business Systems Analyst / Asset Management (2001-2005)
• Managed computer equipment budget for all of Dominion E&P
• Responsible for ordering all computer equipment, including desktop, laptop, and palm pilots, printers, etc.
• Maintained and managed inventory of computer equipment for 1,000 employees in New Orleans, Houston, Oklahoma City and other districts.
• Managed IT professional technicians to ensure new PCs were installed on schedule.
• Contact person for all trouble tickets; liaison between customers and technicians.
MARILYN SMITH Page Two
RECENT EXPERIENCE (continued)
DOMINION EXPLORATION & PRODUCTION, INC. – Formerly CNG PRODUCING COMPANY, New Orleans, LA
Executive Assistant to the Sr. Vice President & Chief Financial Officer (1996¬-2001)
• Led all administrative support, handling of confidential material, and composition of letters and other correspondence.
• Managed travel arrangements and appointment scheduling
• Maintained policies and procedures manuals; handled yearly budget preparation for department.
• Training coordinator for Oracle Common Financials Systems Project, including the scheduling of employee training.
• Prepared presentations for board meeting in Freelance Graphics, Lotus 1-2-3, Lotus Word Pro, and WordPerfect.
• Completed set-up of Executive Board Meetings; scheduled Video Conferencing and Training Rooms.
DOMINION EXPLORATION & PRODUCTION, INC. – Formerly CNG PRODUCING, New Orleans, LA
Secretary to the Director of Information Services (1988-1996)
• Provided administrative services for the Director, three managers, and 15 computer programmer professionals.
• Created and updated charts in Lotus 1-2-3 and Paradox, Freelance Graphics.
• Maintained and controlled work requests for computer programmers; scheduled / coordinated meetings, conferences, etc.
• Schedule travel plans for all employees in department; composed and prepared correspondence.
• Sent accounts payable invoices to accounting to ensure prompt payment of vendors.
UNITED STATES AIR FORCE RESERVES, JRB, NAS, NEW ORLEANS, LA (RETIRED) 1988 – 2005
Chief Personnel Customer Support (1995-1999)
• Promoted to Chief, Customer Support and Master Sergeant, May 1995
• Supervisor to Career Enhancement and Customer Service Sections – eight employees
• Operational Readiness Inspection - Deployment Control Center Personnel Representative
• Member of PERSCO TEAM – Personnel and Support of Contingency Operations
Assistant to Inspector General (1999 – 2005)
• Provided administrative support to the Inspector General.
• Qualified to investigate fraud, waste and abuse complaints.
ADDITIONAL EXPERIENCE
HASPEL KANSAS INVESTMENTS – Executive Secretary to Partners
CELERON CORPORATION – Secretary to Data Processing Department
CELERON CORPORATION – Secretary to Corporate Secretary and Director of Public Relations
CELERON CORPORATION – Accounting Clerk
CELERON CORPORATION – Word Process Operator
MARATHON OIL COMPANY – Word Process Operator
EDUCATION & TRAINING
UNIVERSITY OF SOUTHWESTERN LOUISIANA – Lafayette, LA
Associate Degree, Office Administration
Leadership & Development Courses
US Air Force Reserve Retired – Personnel and Inspector General Assistant
US Air Force Reserves Leadership Development Program Ethics Training
Total Quality Management Seven Habits of Highly Effective People
References Available Upon Request
http://www.linkedin.com/pub/marilyn-smith/25/132/418
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