Customer Service Administrative Assistant

LYNDSAY N. POLLOCK

**** *** ***** ***** **., McVeytown, PA 17051 ● 717-***-**** ● *********@*****.***

EDUCATION CENTRAL PENNSYLVANIA COLLEGE December 2009

Bachelor of Arts Summerdale, PA

Corporate Communications

SOUTH HILLS SCHOOL OF BUSINESS & TECHNOLOGY September 2007

Associate’s Degree Lewistown, PA

Specialized Business

COMMUNICATIONS

EXPERIENCE

Administrative Assistant January 2011-Current

The Pennsylvania State University University Park, PA

• Assist with special events and projects as assigned for the Office of the President, Board of Trustees and Development Offices

• Mailing and tracking invitations and maintaining and working with Access and Excel

• Respond to all telephone calls and email inquiries

• Communicate with other Penn State offices in reference to events

• Prepare all reports; compose, edit and merge nametags, placecards, labels and envelopes for events

• Attend and assist with events.

Waitress/ Management May 2001-Current

Kountry Kitchen Restaurant McVeytown, PA

• Conduct weekly inventory

• Manage customer service requests

• Complete customer money transactions

• Hire/train new employees

• Implement new menu items/ideas

• Produce radio and print advertisements, handle social media site

Service Coordinator May 2010-January 2011

Advantage Resource Group State College, PA

• Managed office, ordered supplies, answered phones

• Conducted drug screening and paperwork

• Interviewed and placed employees

• Made marketing calls to current and potential clients

RELATED

EXPERIENCE Independent Beauty Consultant February 2007-Current

Mary Kay, Inc. McVeytown, PA

• Manage 60 clients

• Maintain income and revenue of all financial transactions

• Create marketing promotions and advertisements

• Conduct weekly inventory

Account Executive June 2007-September 2007

Forever Broadcasting Hollidaysburg, PA

• Developed client advertising plans

• Facilitated over 20 client relations

• Produced advertisements and commercials

COMPUTER SKILLS

• Access

• Excel

• Lotus Notes

• Microsoft Word

• Outlook

• PowerPoint

VOLUNTEER

EXPERIENCE David Starr Racing June 2012-Current

Sponsorship/Proposals

Darrell Basham Racing 2010- 2011

Public Relations Representative/Press Releases

Mount Union Girls Softball League 2005- 2010

Coach/Assistant Coach

Newton-Wayne Volunteer Fire Company 2003-2007

Volunteer Fire Fighter

MEMBERSHIPS Future Business Leaders of America

Ambassador’s Club

Relay for Life

PUBLICATIONS Darrell Basham Happy with Top-20 Finish at New Jersey August 17, 2010

Darrell Basham Prepares to get Dirty August 21, 2010

Basham Boys Ready to Compete on the DuQuoin Dirt September 3, 2010

References available upon request

Contact this candidate